Experience

Marketwired

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Senior Editor

  • Jun 2005 - Present

  • Handle all aspects of press releases: receipt and confirmation of the document; correct spelling, grammar and matters of house style; work on substantive issues, such as accuracy, fairness, and taste; develop / edit the product to its final release; proofread and make changes when necessary. • Develop editorial ideas, lineups and long term plans for the website. • Ensure all content is reviewed and optimized for search engines. • Photo selection and editing of images for use with text content. • Monitor competitors and stay abreast of innovations in the industry. • Coordination of translations. • Database entry and maintenance. • Knowledge of CP Style. • Working knowledge of HTML. • Support to the Sales Team. Show less



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• 2nd Level Technician / Supervisor

  • Mar 2002 - Apr 2005

  • Provide operational and administrative support. • Overall understanding of Telecommunications products, services and systems. • Diagnose, resolve and follow-up on incidents and problems. • Identify solutions for continuous improvement of system processes and procedures. • Develop and maintain system-related documentation to facilitate trouble free implementation and/or adoption of system changes. • Ensure operations run as planned through answering questions, increasing productivity in existing processes, systems training, and problem resolution. • Enhance the goal of quality support that focus on improving customer satisfaction, communication skills and technical ability. Show less