Financial Representative

• Sep 2022 - Present

As a Financial Service Representative at Usolve Financial, I am passionate about helping clients achieve their financial goals and secure their financial future. With a deep understanding of financial products and services, I provide personalized solutions that align with clients' unique needs. Whether it's financial planning, investment strategies, or addressing concerns, I am dedicated to delivering exceptional service and building lasting relationships. Let's connect to discuss how I can assist you in navigating your financial journey. Show less

Customer success specialist

• Oct 2021 - Apr 2022

As a dedicated Customer Success Specialist at Allegro, I was passionate about fostering strong client relationships and ensuring their success. My role revolves around: Proactive Client Engagement: I proactively reach out to clients to understand their unique needs, challenges, and goals. By actively listening, I tailor our solutions to meet their specific requirements. Onboarding and Training: I guide clients through a seamless onboarding process, ensuring they are well-equipped to leverage Allegro's products effectively. My training sessions empower clients to maximize the value of our services. Troubleshooting and Issue Resolution: I excel in identifying and resolving client issues swiftly and effectively. My commitment to problem-solving ensures clients experience minimal disruptions and maintain trust in Allegro. Product Enhancement Feedback: I collect valuable feedback from clients and collaborate closely with our product development team to drive continuous improvement. This ensures our solutions remain cutting-edge. Renewal and Expansion Opportunities: I play a pivotal role in retaining clients by demonstrating the ongoing value of Allegro's offerings. Additionally, I identify opportunities for upselling and cross-selling to expand our partnerships. At Allegro, I was part of a dynamic team that is dedicated to our clients' success. Together, we strive to exceed expectations, build lasting relationships, and drive mutual growth. Show less

Remote Customer service specialist

• Apr 2021 - Nov 2021

Passionate about delivering exceptional customer experiences from the comfort of my remote office! As a CSR at Newell Brands, I'm dedicated to providing top-notch support, resolving inquiries, and ensuring customer satisfaction. Key Responsibilities: Responding promptly to customer inquiries via email, chat, or phone. Resolving product or service issues with a customer-centric approach. Offering product information and assistance with purchases. Maintaining accurate records of customer interactions. Collaborating with cross-functional teams to address customer needs. Show less

Project coordinator intern

• Jul 2020 - Feb 2021

Digital marketing assisstant

• Jun 2019 - Jun 2020