Adam Alred

Head Of Technology at VoiceNation
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Contact Information
us****@****om
(386) 825-5501
Location
Duluth, Georgia, United States, GE

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Head Of Technology
      • Mar 2020 - Present

      Voicenation, a part of the Moneypenny Group, provides live answering services to companies looking to solve any type of customer communication demand. From lead intake to customer support, we provide cutting edge technology and top-notch virtual receptionist services to handle your growing business. Voicenation, a part of the Moneypenny Group, provides live answering services to companies looking to solve any type of customer communication demand. From lead intake to customer support, we provide cutting edge technology and top-notch virtual receptionist services to handle your growing business.

    • United States
    • Telecommunications
    • VP of Operations and Development
      • Jan 2017 - Jun 2022

      Ninja Number provides a cutting edge cloud hosted telephony app that allows users to leverage the smartphones they currently own by adding a second phone number. This allows the Ninja Number customer to separate business communications from personal without having to invest in expensive on-premise equipment. Beyond that, Ninja Number has taken automation to the next level with the same artificial intelligence used by Google that helps business owners eliminate a large portion of their daily tasks. Automatically replying via SMS to those FAQs to automatically forwarding to live answering call centers are just some examples of how Ninja Number separates itself from the competition. Show less

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • IT Director
      • Dec 2014 - Jan 2017

      Since its inception in 2003, VoiceNation has been a leader in the inbound voice telecommunications space. Not satisfied as simply a telecom trailblazer, VoiceNation is a people-growth focused company that shepherds industries towards creating innovative solutions to business and global challenges. Winner of hundreds of awards and accolades in the past 15 years, VoiceNation recently received the 2017 Association of TeleServices International (ATSI) Award of Excellence for Outstanding Service Since its inception in 2003, VoiceNation has been a leader in the inbound voice telecommunications space. Not satisfied as simply a telecom trailblazer, VoiceNation is a people-growth focused company that shepherds industries towards creating innovative solutions to business and global challenges. Winner of hundreds of awards and accolades in the past 15 years, VoiceNation recently received the 2017 Association of TeleServices International (ATSI) Award of Excellence for Outstanding Service

    • United States
    • 1 - 100 Employee
    • Systems Administrator
      • Sep 2001 - Aug 2006

    • System Administrator
      • Sep 2001 - Aug 2006

      Healthlogic provides a multitude of services for the healthcare industry. Some of those services being electronic claim filing, remittance, and online claim editing.

Education

  • Southern Polytechnic State University
    Computer Engineering
    1998 - 2002

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