Adam Cabell

Information Technology System Engineer at Palmetto Technology Group (PTG)
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Contact Information
us****@****om
(386) 825-5501
Location
Greenville-Spartanburg-Anderson, South Carolina Area

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5.0

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Jesse Bartley

Adam and I worked together for well over a year and I can’t say enough about his team mentality, his empathy for end-users and their daily challenges, and his desire to learn and excel in information technology. When we were paired together on a project I felt like we always complimented each other very well and could solve any problem. He wasn’t just a tremendous coworker, he became an even better friend!

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology System Engineer
      • Apr 2022 - Present

    • United States
    • Manufacturing
    • 300 - 400 Employee
    • Senior Technical Support Specialist
      • Dec 2019 - Apr 2022

      Active Directory (AD) user and object creation, groups, group management, OU managementUse SCCM, Active Directory AD, and ServiceDesk to implement new enterprise applicationsOffice 365 administratorCreate, package, and deploy software via SCCMResearch technical issues and discuss solutions with senior members of the team for process improvement Troubleshoot DNS, DHCP, TCP/IP subnetting and routing issues Active Directory (AD) user and object creation, groups, group management, OU managementUse SCCM, Active Directory AD, and ServiceDesk to implement new enterprise applicationsOffice 365 administratorCreate, package, and deploy software via SCCMResearch technical issues and discuss solutions with senior members of the team for process improvement Troubleshoot DNS, DHCP, TCP/IP subnetting and routing issues

    • Hardware Support Specialist
      • May 2018 - Dec 2019

      Image workstations using Microsoft System Center Configuration Manager (SCCM)Document work on replacing, imaging, and disposing of machines.Assist in diagnosing all problems with hardware diagnosticsDeployment of workstations through imagingDMI Programming on System Boards Image workstations using Microsoft System Center Configuration Manager (SCCM)Document work on replacing, imaging, and disposing of machines.Assist in diagnosing all problems with hardware diagnosticsDeployment of workstations through imagingDMI Programming on System Boards

    • United States
    • Higher Education
    • 700 & Above Employee
    • Information Technology Specialist
      • May 2015 - May 2018

      Provided support to both faculty and students with PC/Laptop related issues.Support included workstation related issues/conflicts (Windows 7/8/10 and MacOS).Active directory user managementProvided support for two factor authentication using Duo.Support for Office 365Documented and escalated tickets and ensured follow up Employee TrainingAssisted with issues related to their PCs and Laptops in a walk in environment.Office 365 User setupDesktop Support and printer managementWireless network troubleshootingDNS troubleshooting and resolution

    • PC Tech Support
      • Jun 2010 - Jun 2012

      PC repairwireless router supportWindows UpdatesTraining Virus removalServer setups/PC setup PC repairwireless router supportWindows UpdatesTraining Virus removalServer setups/PC setup

Education

  • Clemson University
    Bachelor’s Degree, Management Information Systems, General
    2012 - 2018
  • Self Study
    Microsoft Azure
    2021 -

Community

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