Experience

PennWest Edinboro

• United States
• Higher Education
• 400 - 500 Employee

• Student Technician

  • Jan 2023 - Present

  Use a ticketing platform to communicate with clients and facilitate solutions. Support Faculty and Staff members across campus by repairing and diagnosing issues with computers, printers, and other equipment. At times, I also assisted in other roles such as help desk support, or with more hands on labor such as office movements, printer paper deliveries, and mail retrieval.

• Info Desk Representative / Event Staff

  • Jan 2022 - Mar 2023

  Worked at the Universities Information Desk, which was the universities frontline for callers who had questions or needed to get in contact with specific departments. Regularly coordinated with teammates to set up large events. These events included guest events such as academic conferences and student organization led events, such as club meetings. The setups often involved A/V Equipment in addition to other services.



Technimark LLC

• United States
• Plastics Manufacturing
• 700 & Above Employee

• Information Technology Intern

  • May 2023 - Aug 2023

  Assisted IT personnel in integrating the companies Quality Management System into an ERP. Using Delmiawork's IQMS, I helped deploy the ERP's document control system, as well as drafted forms used for Continual Improvement Processes. (CARs, CAPAs, and Audits) I also assisted in the validation of their barcode labeling/scanning system, which was being integrated into IQMS as well. Assisted IT personnel in integrating the companies Quality Management System into an ERP. Using Delmiawork's IQMS, I helped deploy the ERP's document control system, as well as drafted forms used for Continual Improvement Processes. (CARs, CAPAs, and Audits) I also assisted in the validation of their barcode labeling/scanning system, which was being integrated into IQMS as well.



NXT Capture

• United States
• Travel Arrangements
• 1 - 100 Employee

• Associate

  • May 2022 - Aug 2022

  NXT Capture is the company that Kennywood Park contracts to handle photography. The main task was to interact with guests and help take photos at the parks landmarks, then encourage sales. We operated our on-ride photography, and their sales kiosks, which offered a variety of merchandise. Other common tasks were helping train new employees and keeping track of inventory at each location. NXT Capture is the company that Kennywood Park contracts to handle photography. The main task was to interact with guests and help take photos at the parks landmarks, then encourage sales. We operated our on-ride photography, and their sales kiosks, which offered a variety of merchandise. Other common tasks were helping train new employees and keeping track of inventory at each location.



Sheetz

• United States
• Retail
• 700 & Above Employee

• Associate

  • May 2018 - Sep 2018

  Filled various roles, often times a shift would focus on food preparation, custodial duties, or assisting customers at the cash register. Due to the various roles the store itself fulfills, it was fast paced and required proper team communication. Filled various roles, often times a shift would focus on food preparation, custodial duties, or assisting customers at the cash register. Due to the various roles the store itself fulfills, it was fast paced and required proper team communication.