Experience

PIMA COUNTY JUVENILE COURT CENTER

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Court Interpreter

  • Oct 2021 - Present



CyraCom Language Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Trainer

  • Oct 2019 - Oct 2021

  I lead and manage a 3-week interpretation Certification Program of up to 30 trainees at a time.I provide trainees the necessary materials and tools they need to succeed on the call floor and receive a passing score on their Over the Phone Interpretation (OPI) Skills Check Assessment as well as oversee the trainees’ development and identify areas for improvement.

• Spanish Interpreter

  • Dec 2017 - Oct 2019

  I provided over the phone interpretation (English/Spanish) between healthcare providers, business representatives, and government entities and at times I coached incoming interpreters during their first week on the call floor.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Retail Associate

  • Nov 2014 - Mar 2018

  I worked as a cashier as well as resolved customer inquiries by providing exceptional customer service. I greeted and assisted customers in their needs while they shopped in every department. I worked as a cashier as well as resolved customer inquiries by providing exceptional customer service. I greeted and assisted customers in their needs while they shopped in every department.



PIMA COUNTY JUVENILE COURT CENTER

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Intern

  • Jan 2016 - May 2016

  I attended trials, hearings, and court sentences while shadowing court interpreters and translated a 30-page legal document from English to Spanish I attended trials, hearings, and court sentences while shadowing court interpreters and translated a 30-page legal document from English to Spanish