Implementation Manager

• Jun 2023 - Present

Partnering with QPS client base to create unique staffing, retention, analytic, and safety progrms that best service client's needs to be successful.Working with client's HR, Safety, Payroll, EHS, Quality and Production team to ensure QPSers efficiency and safety. Researching and developing new analytical and program management technologies and presenting those to local team in a translatable way to easily express that information to client's board members.

Onsite Program Manager

• Feb 2022 - Jun 2023

Providing focused solution based programs to current problems and KPIs of prospect clients, lauching those programs, training and developing onsites with current and new clients, helping to create, launch and train on Onsite focused CI projects, traveling throughout the US to assist in problemshooting and training along with performing day to day onsite tasks such as payroll, AE issues, investigations, attendance, safety observations.

Onsite Recruiter Lead

• Jul 2020 - Mar 2022

Monitoring payroll for 50-100 employees, conducting safety reviews and reporting, generating business reviews and presenting to client's leadership team and launching incentive programs.Developing with internal leadership team from ground up a complete onsite manual ranging from meeting the client to interviewing the new onsite to the onsites continued education and growth.

Staff Performance Manager

• Jul 2017 - Jul 2020

Developing, training, mentoring 50+ associates for CATERPILLAR Logistics via orientation, daily general coaching, OSHA training, fork truck safety training, and creative incentive events. ▪ Collaborated with supervisors, HR, and other internal resources to complete functions such as various trainings, workers compensation claims, benefits, recruiting, hiring, and payroll. ▪ Generated various reports in multiple systems to analyze aspects from recruiting for our area to attrition rates. ▪ Collaborated with payroll/ benefits, plant supervisors, temp agencies, and human resource business partners to assist in managing, hiring, and other associate needs. ▪ On-boarded new associates via: recruiting, scheduling interviews, attending job fairs and presenting new hire orientation. ▪ Managed invoices for 5 different temp agencies, that had an employee base ranging from 1-2000, to ensure prompt and accurate payment including validating agency charges and securing approval for accounts payable processing. ▪ Supported management analysis by providing attrition reports, and turn over reports in various systems. Show less

Long Term Substitute Teacher

• 2014 - Oct 2018

Customer Service Representative

• Apr 2015 - Dec 2015

Communicated with clients over the phone and face to face, correlated with doctors, hospitals, pharmacies, clinics to support clients, handled cash, organized client files but electronically and physically Communicated with clients over the phone and face to face, correlated with doctors, hospitals, pharmacies, clinics to support clients, handled cash, organized client files but electronically and physically

Shuttle driver

• Aug 2012 - May 2014

Obtained CDL with P endorsement, communicated with fellow drivers, clients riding the bus, and fellow bus company drivers, logged in client spec into computer program for analytical research Obtained CDL with P endorsement, communicated with fellow drivers, clients riding the bus, and fellow bus company drivers, logged in client spec into computer program for analytical research

Soda Jerk

• May 2007 - Oct 2012

I cleaned the store front, stocked, served customers, worked on the cash register, opened and closed restaurant, prepared food, ect. I cleaned the store front, stocked, served customers, worked on the cash register, opened and closed restaurant, prepared food, ect.

Receptionist

• Dec 2011 - May 2012

Answered phone messages, scheduled appointments for the claim representatives, filed tax forms appropriately, cleaned store front, made copies, ect. Answered phone messages, scheduled appointments for the claim representatives, filed tax forms appropriately, cleaned store front, made copies, ect.