Fulfillment Manager

• Apr 2022 - Present

Sr. Fulfillment Supervisor

• Nov 2016 - Apr 2022

Supervising movement of orders from warehouse shelves, through order picking, verifying, and packing. Responsible for determining when to ship orders and compiling records of filled orders including weight and shipping charges. Preparing bills of lading. • Responsible for supervising employees in the Order Fulfillment Warehouse for the overall direction, coordination, and evaluation of department utility personnel. Maintains supervisory responsibilities in accordance with the organization's policies and applicable laws. • Controlling the movement of shipments from the packing area to shipping docks. Ensures that proper instructions are given for shipping and packing. • Obtaining and evaluating complaints related to order picking and packing, and discussing them with subordinates responsible for the error. • Adjusting errors and customer complaints. • Investigations and formalizes procedures to improve the efficiency of subordinates. • Communicating with further departments to fulfill customer orders. Show less

Supervisor/CDL Class A Driver

• Aug 2014 - Nov 2016

Responsible for coordinating the safe and efficient delivery and pick-up of fresh produce and other goods. • Conformed to the shipping and transportation needs of a company. • Involved scheduling drivers, coordinating routes, supervising loading and unloading, and dealing with any problems as they pop up. • Regularly audit current delivery and pick-up routes. • Identified opportunities for efficiency improvements without sacrificing safety and customer service. Responsible for coordinating the safe and efficient delivery and pick-up of fresh produce and other goods. • Conformed to the shipping and transportation needs of a company. • Involved scheduling drivers, coordinating routes, supervising loading and unloading, and dealing with any problems as they pop up. • Regularly audit current delivery and pick-up routes. • Identified opportunities for efficiency improvements without sacrificing safety and customer service.