Ackim Tembo
Information Technology Officer at FirstWave Group- Claim this Profile
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Topline Score
Bio
Credentials
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H12-711 HCIA-Security V3.0
HuaweiAug, 2021- Nov, 2024 -
CCNA: Enterprise Networking, Security, and Automation
CiscoJun, 2021- Nov, 2024 -
Customer Service Foundations
LinkedInJun, 2021- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInJun, 2021- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftJun, 2021- Nov, 2024 -
CCNA: Switching, Routing, and Wireless Essentials
CiscoMay, 2021- Nov, 2024 -
Google IT Support Certificate
CourseraFeb, 2020- Nov, 2024 -
Google IT Support Specialization
CourseraFeb, 2020- Nov, 2024 -
IT Security: Defense against the digital dark arts
CourseraFeb, 2020- Nov, 2024 -
System Administration and IT Infrastructure Services
CourseraDec, 2019- Nov, 2024 -
Operating Systems and You: Becoming a Power User
CourseraNov, 2019- Nov, 2024 -
Technical Support Fundamentals
CourseraOct, 2019- Nov, 2024 -
The Bits and Bytes of Computer Networking
CourseraOct, 2019- Nov, 2024 -
Lean Six Sigma White Belt Certification
Management and Strategy InstituteJun, 2019- Nov, 2024 -
Cisco Certified Network Associate Service Provider Operations (CCNA)
Cisco -
H12-711 HCIA-Security V3.0
Huawei
Experience
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FirstWave Group
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Netherlands
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Food Production
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1 - 100 Employee
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Information Technology Officer
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Jun 2021 - Present
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Yalelo Zambia
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Zambia
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Food Production
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200 - 300 Employee
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Information Technology Security Team Leader
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Dec 2017 - May 2021
Management, planning, and administration of network and security control room operations • Support and troubleshooting servers, computers, wireless, switches, printers, copiers, mobile devices, etc. • Purchase of network and CCTV equipment, software, computers, and peripherals utilizing different vendors. • Cable installation, CCTV cameras installation, DVR/NVR configuration, access, and support. • Troubleshoot hardware and software malfunctions, as well as network issues, relating to CCTV systems • Installation & commissioning of Access points (Nodes), network point to point, point to multi- point wireless links over 10 KM apart. • Configuration and installations of Cisco router and switches. • Management of Unified Threat management firewall system. • Installation and configuration of guard patrol systems. • Configuration of Ubiquiti Tough Switches, Nano Station M5, and M2 & NanoBeam radios. • Installation, configuration, and management of CPE, Access point and Radios (Ubiquiti, Radwin, Deliberant) and providing the best solution to the company. • Installed and serviced electronic alarms. • Installation and configuration of smart uninterruptible power supply (UPS) on server and control room equipment. Show less
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IT Support Technician
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Dec 2015 - Nov 2017
Projects/operations specializing in inside/outside plant of fiber optic cable placing, fiber panel installation, splicing, and testing. •Services also included adding new lines, cables, patch panels, moves, troubleshoots, and repairs to existing data/voice systems. •Placement of racks, installation/wiring of servers and equipment. •Terminated, cured, polished, or tested single and multimode fiber connections. •Spliced fibers using fusion splicing. •Used Optical Time- Domain Reflectometer (OTDR) to locate faults, troubleshooting high loss and no signal and measured distances of cables. •Recorded and analyzed test results for daily work reports. Show less
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Education
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UNICAF
Bachelor's degree, Computer Science
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