Experience

Alif Stores

• Qatar
• Retail
• 1 - 100 Employee

• Sales Executive

  • Jan 2020 - Present

  -Entertain and welcoming customers visiting the stores. Provide and giving helpful information about the products and give suggestions if needed.-Organizingtheproductsaccordingtoeachcategories or variants for easy access of the customer and even for duty staff.-Handling all necessary point of sales entry, discounts, vouchers, and other things related to cashiering and releasing orders of customer.-Maintaining accurate reports such as end of day sales reports, receiving delivery and pull outs of items. Register and record new deliveries in the POS system.-Aiming to achieve monthly quota or annual targets by being patients with the need of customers, with go getter attitude and absolute sense of commitment to the customers.



EXIST FASHION STORES

• Senior Sales Executive

  • Nov 2017 - Aug 2019

  ▪ Ensure high levels of customer satisfaction through excellent sales service: entertain them properly, check out what possible help I can offer; asked some favorable questions as to their need or inquiry and suggest accordingly.▪ Assess and assist customer’s need and offer suitable products. ACHREF HMERCHAPROFILEWell organized, creative, and proven sales and marketing professional. Experience working with and across sales teams and well as external clients. People oriented, patient, flexible, reliable. With significant experience but willing to learn new things. Knowledgeable in all products presented or offering to the customers. Proven track record of delivering unique and effective content.PERSONAL CONTACTPhone : +974 6630 6594Email : achrefhmercha92@gmail.com Address: Doha, Qatar Visa Status: Working Visa + NOCSKILLS ▪ Expert in computer used software’s: MS Office, MS Word, MS Excel, PowerPoint.▪ Excellent in organizational and administrative skills.▪ Excellent in negotiating skills, managing strategies andcan work under pressure.▪ Outstanding in Planning and OrganizingWORK EXPERIENCE ▪Responsible for helping build up a business by identifying new business prospects and selling product to customers.▪ Kept current with marketing strategies and developed social media campaigns to increase sales. Aiming to achieve the given sales goals, monthly, quarterly, and annual sales targets.



TELEPERFORMANCE CALL CENTER

• Customer Service Representative

  • Oct 2015 - Nov 2017

  ▪ In-charged in managing and resolving complaints, email, and social media issues of customers in calm manner.▪ Managing large amount and wide range of incomingcalls daily.▪ Identifying the issues by listening properly and let thecustomer talk first then ensure to resolve and act on every situation immediately as possible via phone, email or social media.▪ In-charge in selling products and services according to the need of each customers.▪ Kept current with marketing strategies and developed social media campaigns to increase sales especially updating the customer on sales offer or promotions.



Fabio Stores

• Sales Executive

  • Feb 2014 - Oct 2015

  ▪ Entertain and welcoming customers visiting the stores. Provide and giving helpful information about the products and give suggestions if needed.▪ Organizingtheproductsaccordingtoeachcategories or variants for easy access of the customer and even for duty staff.▪ Handling all necessary point of sales entry, discounts, vouchers, and other things related to cashiering and releasing orders of customer.▪ Maintaining accurate reports such as end of day sales reports, receiving delivery and pull outs of items. Register and record new deliveries in the POS system.▪ Aiming to achieve monthly quota or annual targets by being patients with the need of customers, with go getter attitude and absolute sense of commitment to the customers