Achraf Ait el madani

Store Incharge at Rasasi Retail
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Retail
    • 1 - 100 Employee
    • Store Incharge
      • Apr 2020 - Present

      • Deliver excellent service to ensure high levels of customer satisfaction.• Motivate the sales team to meet sales objectives by training and mentoring staff.• Create business strategies to attract new customers, expand store traffic, and enhance profitability.• Hire, train, and oversee new staff.• Respond to customer complaints and concerns in a professional manner.• Ensure store compliance with health and safety regulations.• Develop and arrange promotional material and in-store displays.• Prepare detailed reports on buying trends, customer requirements, and profits.• Undertake store administration duties such as managing store budgets and updating financial records.• Monitor inventory levels and order new items. Show less

    • Sales Associate
      • May 2018 - Apr 2020

      • Excellent customer service skills in greeting clients/customers, determining nature and purpose of visit, and directing to appropriate person.• Ensured accurate management of all cash sales. Counted out all amounts of cash in front of customers to minimize conflict and ensure accurate reconciliation of daily sales.• Strong collaboration, influencing and problem resolution skills.• Having a clear voice and an excellent telephone manor.• Using Word & Excel to write reports and create invoices• Able to delivering a friendly service, smiling, greeting and making eye contact with every customer that comes to the store. Playing an active role in providing a positive customer experience and driving sales.• Supporting the store team and manager to increase revenue streams and profit targets Show less

    • United States
    • Individual and Family Services
    • Sales Executive
      • Mar 2016 - Feb 2018

      • Greeting and welcoming all potential and existing to the store. • Working as part of the sales team providing excellent customer service. • Having team meeting and sharing best practice ideas with colleagues. • Assist customers in their purchase decisions by helping them select relevant and appropriate dresses, offering proper advice. • Worked to ensure all individual and team targets were met • Having a clear voice and an excellent telephone manor. • Using Word & Excel to write reports and create in Show less

    • France
    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Apr 2015 - Apr 2016

      • Strong collaboration, influencing and problem resolution skills. • Knowledge of selling techniques and merchandising • Aware of the latest market trends and up to date product knowledge. • Developing New customers • Strong collaboration, influencing and problem resolution skills. • Knowledge of selling techniques and merchandising • Aware of the latest market trends and up to date product knowledge. • Developing New customers

Education

  • German Institute
    Bachelor's degree, Physics
    2014 - 2016

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