Achmad Adi Surachman

IT Implementation at PT Satria Antaran Prima Tbk. ("SAP Express"​)
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Contact Information
us****@****om
(386) 825-5501
Location
Indonesia, ID
Languages
  • Indonesian Native or bilingual proficiency
  • English Limited working proficiency

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Credentials

  • FGA#1 Quality Assurance
    Binar Academy
    Apr, 2023
    - Oct, 2024
  • Write a Copy for Application, UX Writer
    Skill Academy by Ruangguru
    Jun, 2022
    - Oct, 2024
  • Development of Information System Business Process in Manufacturing Industry
    Badan Nasional Sertifikasi Profesi
    Jan, 2021
    - Oct, 2024

Experience

  • PT Satria Antaran Prima Tbk. ("SAP Express")
    • Indonesia
    • Transportation, Logistics and Storage
    • 400 - 500 Employee
    • IT Implementation
      • Aug 2022 - Present

      As an Implementor:- Two-way communication with user for system requirement and system issues. - Provide training and assist users during system implementation.- Responsible for User Acceptance Testing, as Quality Control.* There are more than 10 websites and apps that have been implemented in the company.As a Quality Assurance:- Ensure the software quality using the manual testing method, with Regression testing and Sanity testing- Create test skenarios and test cases.- Report BUGs or test results to the developers- Identify software failure points, analyze them, report them, and suggest a solutions to the developers- Create and modify user guidances for the systems.- Collaborate with developers regarding product development, as well as with users during the UAT process.* In the past 1 years, I had been tested more than 20 moduls/system in the company. Show less

    • IT Helpdesk
      • Mar 2022 - Jul 2022

      Received ticket complaints from users regarding mistake data/information in the system. Configured the data to solve the issues. Daily closed 100-200 ticket complaints (Avg) in a day.

    • Operational Branch Support
      • Jun 2021 - Mar 2022

      Support SAP Express' branches. Troubleshoots branch issues. Analysis branch performance. Monitor and make sure delivery service on SLA. Region: Kalimantan Utara, Kalimantan Tengah, and Kalimantan Timur.

  • Multi Prima Sejahtera Tbk PT (LPIN)
    • Indonesia
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Quality Assurance
      • Jul 2019 - Oct 2019

      Helping division teams for inspection quality of product, machine, and process manufacturing. Helping for fill checksheet form, if any trouble in process manufacturing or machine. Helping for input data manufacturing and make visual report information (diagrams). Helping division teams for inspection quality of product, machine, and process manufacturing. Helping for fill checksheet form, if any trouble in process manufacturing or machine. Helping for input data manufacturing and make visual report information (diagrams).

Education

  • Politeknik STMI Jakarta
    Bachelor's degree, Computer Science, Information System
    2016 - 2020

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