Experience

GSS (Global Sales Solutions)

• Spain
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Senior Quality Assurance Technician

  • Apr 2022 - Present

  ▪ Reviewing customer complaints and feedback to identify areas for improvement. ▪ Conducting on-site inspections of customer facilities to ensure compliance with company standards and guidelines. ▪ Reviewing and maintaining documentation for compliance with local and international regulations ▪ Collaborating with cross-functional teams to ensure that quality is integrated into the product development process. ▪ Developing and implementing quality control systems and procedures that are specific to the company's products and services. ▪ Monitoring production processes to ensure compliance with safety regulations and environmental standards. ▪ Assisting in the development of training programs for employees to ensure that they have the knowledge and skills needed to perform their jobs effectively. ▪ Participating in continuous improvement initiatives to improve product quality and reduce costs. ▪ As part of my responsibilities and duties as a professional, I am required to utilize image recognition techniques for various tasks such as product tagging, product masking, product stitching, pricing, and categorization. Show less



AKRIVO

• Sri Lanka
• Software Development

• Project Manager

  • Mar 2022 - Present

  As a project manager, my key responsibilities include: ✺ Developing project plans: This includes creating a project schedule, identifying and allocating resources, and defining project objectives and deliverables. ✺ Managing project team: This includes leading the project team, setting performance objectives, and providing feedback and direction to team members. ✺ Communicating with stakeholders: This includes managing expectations, providing regular updates on project progress, and addressing any concerns or issues that arise. ✺ Managing project budget and resources: This includes monitoring project progress, controlling costs and expenses, and identifying and addressing any budget or resource constraints. ✺ Managing project risks: This includes identifying potential risks and developing strategies to mitigate or avoid them. ✺ Monitoring project progress: This includes keeping track of project milestones, deliverables, and deadlines, and making adjustments as necessary to stay on schedule. ✺ Ensuring project quality: This includes implementing quality control processes, monitoring project deliverables, and ensuring that the project meets the client's needs and expectations. ✺ Closing project: This includes wrapping up the project, documenting lessons learned, and formally closing out the project. ✺ Continual improvement: Continuously seeking feedback from stakeholders, team members and continuously improve the project management process. Show less



IRCHSS

• IRCHSS - International Research Conference

  • Jan 2018 - Jan 2018



Cargills Ceylon

• Sri Lanka
• Consumer Services
• 500 - 600 Employee

• Cashier Customer Service

  • Jan 2016 - Dec 2016

  As a cashier at a Food City, my responsibilities included: ✦ Operating cash registers and other point-of-sale equipment to process transactions with customers. ✦ Accurately counting cash in the drawer and making change for customers. ✦ Balancing cash drawers at the end of each shift. ✦ Assisting customers with locating items in the store and answering any questions they may have. ✦ Keeping the cashier area clean and organized. ✦ Following company policies and procedures to ensure a safe and secure work environment. ✦ Resolving customer complaints and concerns in a timely and professional manner. ✦ May be cross-trained to perform other tasks such as stocking shelves or bagging groceries. ✦ May be responsible for maintaining inventory and price records. ✦ May be responsible for handling customer complaints or questions ✦ Please note that this is a general list and specific responsibilities might vary depending on the store's policies and operations. Show less