Excutive Assistant

• Feb 2023 - Present

Efficient Calendar Management: Coordinate and manage the CEO's calendar, including scheduling meetings, appointments, and travel arrangements. Ensure optimal use of time and prioritize conflicting commitments. Effective Communication: Serve as a liaison between the CEO and internal/external stakeholders, maintaining clear and timely communication. Draft and proofread emails, memos, and other correspondence on behalf of the CEO. Confidentiality and Discretion: Handle sensitive and confidential information with the utmost discretion. Maintain confidentiality in all matters and exercise sound judgment in decision-making. Meeting Coordination: Prepare meeting agendas, take minutes, and facilitate the smooth running of meetings. Arrange logistics, book venues, coordinate technology, and provide necessary materials. Travel Arrangements: Arrange domestic and international travel for the CEO, including flights, accommodation, and transportation. Prepare itineraries, travel packs, and ensure all travel-related documents are in order. Project Support: Assist the CEO in managing and tracking ongoing projects, ensuring deadlines are met and milestones are achieved. Provide research, data analysis, and administrative support as needed. Document and Presentation Preparation: Create and edit presentations, reports, and other documents. Conduct research, gather data, and format information to produce high-quality materials for the CEO. Relationship Management: Cultivate and maintain positive relationships with key stakeholders, including board members, clients, partners, and employees. Facilitate effective communication and follow-up on action items. Administrative Support: Provide general administrative support to the CEO, including managing emails, handling phone calls, processing expenses, and maintaining files and records. Show less

Executive Assistant

• Feb 2023 - Present

Executive Assistant

• Feb 2023 - Present

Executive Assistant

• Feb 2023 - Present

Efficient Calendar Management: Coordinate and manage the CEO's calendar, including scheduling meetings, appointments, and travel arrangements. Ensure optimal use of time and prioritize conflicting commitments. Effective Communication: Serve as a liaison between the CEO and internal/external stakeholders, maintaining clear and timely communication. Draft and proofread emails, memos, and other correspondence on behalf of the CEO. Confidentiality and Discretion: Handle sensitive and confidential information with the utmost discretion. Maintain confidentiality in all matters and exercise sound judgment in decision-making. Meeting Coordination: Prepare meeting agendas, take minutes, and facilitate the smooth running of meetings. Arrange logistics, book venues, coordinate technology, and provide necessary materials. Travel Arrangements: Arrange domestic and international travel for the CEO, including flights, accommodation, and transportation. Prepare itineraries, travel packs, and ensure all travel-related documents are in order. Project Support: Assist the CEO in managing and tracking ongoing projects, ensuring deadlines are met and milestones are achieved. Provide research, data analysis, and administrative support as needed. Document and Presentation Preparation: Create and edit presentations, reports, and other documents. Conduct research, gather data, and format information to produce high-quality materials for the CEO. Relationship Management: Cultivate and maintain positive relationships with key stakeholders, including board members, clients, partners, and employees. Facilitate effective communication and follow-up on action items. Administrative Support: Provide general administrative support to the CEO, including managing emails, handling phone calls, processing expenses, and maintaining files and records. Show less

Supervisor receptionist

• Nov 2018 - Present

Team Leadership: Provide supervision and guidance to the receptionist team, ensuring smooth operations and excellent customer service. Lead by example, fostering a positive and productive work environment. Front Desk Management: Oversee the front desk area, including greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Ensure a professional and welcoming atmosphere for guests and employees. Scheduling and Coordination: Manage and coordinate appointment schedules for the receptionist team, ensuring adequate coverage during business hours. Handle scheduling conflicts and adjust staffing as needed. Customer Service Excellence: Set high standards for customer service and train receptionists on best practices. Address customer concerns and provide timely resolutions. Foster a customer-centric approach throughout the receptionist team. Administrative Support: Assist with administrative tasks, such as managing correspondence, filing documents, and processing invoices. Maintain accurate records and handle sensitive information with confidentiality. Training and Development: Conduct training sessions for new receptionists, covering protocols, procedures, and customer service skills. Continuously provide coaching and feedback to support the professional growth of team members. Performance Evaluation: Evaluate receptionist team performance, providing regular feedback and conducting performance reviews. Identify areas for improvement and implement appropriate training or development plans. Office Coordination: Collaborate with other departments and office staff to ensure effective coordination and communication. Participate in cross-functional projects and support office-wide initiatives as required. Problem Solving: Address and resolve operational issues or conflicts that arise at the reception desk. Apply sound judgment and critical thinking to find practical solutions and maintain a positive work environment. Show less

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