Acep Kusnandar
at The Westin Jakarta- Claim this Profile
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Bio
Experience
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The Westin Jakarta
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Indonesia
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Hospitality
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300 - 400 Employee
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Mar 2019 - Present
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Dec 2015 - Feb 2019
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Pullman Hotels & Resorts
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France
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Hospitality
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700 & Above Employee
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Executive Housekeeper
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Jan 2014 - Dec 2015
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Jan 2013 - Dec 2013
Handling Housekeeping and Front Office Department
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Jan 2012 - Dec 2012
Handle and manage day today operation of Housekeeping DepartmentPreparing and Controlling operating/capital budgetStaffs monitoring and con-selling for any possibility situationEnsuring the Housekeeping staffs performance are meeting the expectation of the Guest, Management and Owner.
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Asst. Executive Housekeeper
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Apr 2011 - Dec 2011
Fully responsible during absent of the executive housekeeper Ensure smooth operation of housekeeping department Ensure the staffs are following performance standard according to company policies and procedures Manage and monitor budget cost according to the budget available monthly basis Ensure the gardening are maintained and coordinate with public area manager Fully responsible during absent of the executive housekeeper Ensure smooth operation of housekeeping department Ensure the staffs are following performance standard according to company policies and procedures Manage and monitor budget cost according to the budget available monthly basis Ensure the gardening are maintained and coordinate with public area manager
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Ezdan Hotels West Bay
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Qatar
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Hospitality
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200 - 300 Employee
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Assistant Housekeeping Manager
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Feb 2009 - Mar 2011
Fully in charge of tower 4 operations with 196 hotel rooms and 336 deluxe apartments. Set up the overall performance of tower 4 manning in order to get satisfactory service for the custemers after transition from the previous management Ensure the housekeeping staffs are following to the performance standard Manage & monitor the budget in order to be on line with the cost available. Assist the Director of Housekeeping in preparing the operating & capital budget Planning & organizing all housekeeping operation in tower 4. Show less
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Rotana Hotel Management Corporation PJSC
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United Arab Emirates
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Hospitality
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700 & Above Employee
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Housekeeping Supervisor
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Sep 2007 - Jan 2009
Inspect arrival & in house rooms daily basis inclusive with VIP rooms Ensure the room attendants & Public Area Attendants are following to the performance standard Report the general maintenance by ken fix man & upholsterer is done in a professional manner & according to the established standard Inspect arrival & in house rooms daily basis inclusive with VIP rooms Ensure the room attendants & Public Area Attendants are following to the performance standard Report the general maintenance by ken fix man & upholsterer is done in a professional manner & according to the established standard
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Rosewood Beijing
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China
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Hospitality
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100 - 200 Employee
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Housekeeping Supervisor, Housekeeping Coordinator, Room Attendant and Public Area Attendant
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Sep 2004 - Sep 2007
Inspect the guest rooms on daily basis, 4 rooms per room attendant to be audited and marked according to the checklist, action plan in place tackle problems areas. Review room attendant productivity and public area attendant on daily basis. Assist in the job training, maintain of grooming, conduct standards of staff, act and ensure the housekeeping staffs’ acts according to hotel rules and regulations Inspect the guest rooms on daily basis, 4 rooms per room attendant to be audited and marked according to the checklist, action plan in place tackle problems areas. Review room attendant productivity and public area attendant on daily basis. Assist in the job training, maintain of grooming, conduct standards of staff, act and ensure the housekeeping staffs’ acts according to hotel rules and regulations
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Shangri-La Jakarta
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Indonesia
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Room Attendant Casual
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Jun 2004 - Aug 2004
Clean of 14 guest rooms daily basis with high attention to details. Maintain the room cleanliness according to the established standard by Shangri La hotel international. Clean of 14 guest rooms daily basis with high attention to details. Maintain the room cleanliness according to the established standard by Shangri La hotel international.
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Junior High School
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Cianjur - Suakbumi, Indonesia
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English & Arabic Teacher
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Feb 2001 - Aug 2002
Teaching the student for english and arabic conversation in order to be familiar with basic conversation. Guiding, coaching and training for daily activity by using both languages to make appropriated habit. Teaching the student for english and arabic conversation in order to be familiar with basic conversation. Guiding, coaching and training for daily activity by using both languages to make appropriated habit.
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Education
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Tourism Academy Of Indonesia (AKPINDO)
D1, Room Division -
Cambridge English Institute
D1, English Grammar and Conversation -
Boarding School Of Assalam
Regular Scholarship, English and Arabic