Experience

Alabama A&M University

• Higher Education
• 500 - 600 Employee

• Financial Aid Advisor

  • Apr 2012 - Present

  Analyzes and evaluates financial viability of students and families. Provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.Reviews and assesses eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made.Reviews for accuracy and provides signature approval/disapproval of loan applications, promissory notes, and other financial documents. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues. Serves as liaison with state, federal, tribal, and other agencies; keeps abreast of student assistance opportunities and program regulations.Oversees the collection, management, and reporting of data in accordance with the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate. Implements, coordinates, and oversees one or more specific administrative programs and/or service areas, as assigned. Trains and serves as an operational resource to other staff and/or students, as appropriate; may supervise student employees or lower-level staff. Provides academic advisement and crisis intervention referrals; arranges for tutorial support, as necessary. Possess excellent verbal and written communication skills as well as strong leadership abilities. Additional key achievements include:Conducts workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues. Participates in committee readings for scholarship selection and academic progress appeals.Serves as a Customer Service Representative in the office responsible for providing conflict resolution with parents and students when necessary.



United States Army Reserves

• United States
• Armed Forces
• 1 - 100 Employee

• Administrative NCO

  • Jun 1991 - Present

  Has served in numerous positions in the United States Army Reserves. Positions included a mobilization in support of OIF/OEF. Those positions included; Administrative NCOIC, Seniors Operations NCO, Manpower and Force Development NCO, Range Safety NCO, APFT Team Member, Color Guard Member, and Division Event Planning/Protocol NCO.Current position requirements are supervising and managing the processing and tracking of all Personnel Actions, Awards, NCOERs, Promotions, Flags, Leaves and Passes and Military Pay; responsible for timely Personnel Accounting and Strength Reporting; responsible for the accountability and readiness of all assigned and attached personnel. Also serves as Primary Unit Prevention Leader. Additional Key achievements include: Demonstrated outstanding leadership skills as Senior Operations NCO; increased productivity by 40%.Recognized by the Commanding General and was presented an award for being selected over my peers to present an Army directed class to more than 150 Soldiers in addition to other duties.Selected as Soldier of the Quarter March 2007; aggressive, intelligent and professional.Experience reviewing and processed hundreds of travel claims in responsible funds with no errors.Selected to attend Army Mental Health First Responder Course and Suicide Prevention Training because of my care and concern for Solders.Has provided zero defect training while serving as one of the Range Safety Non-Commissioned Officers for more than 150 Soldiers qualifying on the M16 Range.Has served as Platoon Sergeant due to true leadership abilities.



Nova Center

• Individual and Family Services
• 1 - 100 Employee

• Child and Adolescent Therapist

  • Oct 2010 - Apr 2012

  Provided intensive In-Home therapy with families of various socioeconomic and ethnic backgrounds referred by the Department of Human Resources and other community service agencies. Conducted comprehensive psychosocial evaluations of patients, in support of a community mental health program. Conduct evaluations of child and adolescent clients and their family members. Counsel patients on primary illnesses; integrates information in clear and concise manner both written and orally in order to formulate an accurate diagnostic impression consistent with established criteria and the Diagnostic and Statistical Manual IV-TR. Developed, implemented and reviewed treatment plans. Developed methods and procedures to meet program requirements relevant to the needs of patients and their families’ needs. Conducted ongoing review of patients progress and tailor treatment plans to meet clients goals. Utilize Profiler data management program to establish and maintain client records. Performed qualitative and quantitative analyses of pertinent data for evaluation of patient progress and for purpose of program evaluation.