Abu Shadat Sohab

IT Support Technician at Seaborg Technologies
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Contact Information
Location
Copenhagen, Capital Region, Denmark, DK

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Aug, 2022
    - Sep, 2024
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
    Microsoft
    Mar, 2022
    - Sep, 2024
  • Microsoft certified professional server 2016
    Microsoft
    Mar, 2019
    - Sep, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Sep, 2018
    - Sep, 2024
  • CompTIA A+ Certification
    CompTIA
    May, 2003
    - Sep, 2024

Experience

    • Denmark
    • Nuclear Electric Power Generation
    • 1 - 100 Employee
    • IT Support Technician
      • Aug 2022 - Present
    • Denmark
    • Spectator Sports
    • 1 - 100 Employee
    • ITOperation & Support
      • Feb 2020 - Aug 2022

      • Azure Active Directory / MS EndPoint Management deployment including Intune device management• 2nd and 3rd level support.• M365 user, group and license management.• Exchange & SharePoint online, One Drive, MS Teams support & adminstrations .• Keep it Backup Solution for Microsoft365 Tenant.• CodeTwo Email signature for Microsoft365 Tenant.• 2012 Server Active Directory, GPO, User Administration and support.• File Server and Print Server support user and Administration .• Procuring user’s IT & Facility equipment and Ad Hoc different role Onboarding /Offboarding users.• Support, and troubleshooting of AV. We use Polycom Studio for daily conference with MS Teams.• Provide IT assistance, onsite and remote, to all team members• TeamViewer for remote support.• Heimdal Antivirus .• Cisco VPN for secure Connection. Show less

    • IT Support Specialist
      • Mar 2019 - Jan 2020

      • User Administration of Office 365, Active Directory and Exchange online• M365 user, group, and license management.• Activating and deactivating employees' access during on/off-boarding• Onboarding of new users• Troubleshoot general IT issues: video conferencing, network connectivity, hardware configuration, systems preferences etc.• Setup and maintain IT equipment in meeting rooms• Setup and maintain workstations, printers, and other IT equipment.• Provide IT assistance, onsite and remote (TeamViewer), to all team members • Exchange & SharePoint online, One Drive, MS Teams support• File & Print server user support• Keep it Backup Solution for Microsoft365 Tenant.• CodeTwo Email signature for Microsoft365 Tenant.• Cisco VPN for secure Connection. Show less

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • IT Technician
      • Jun 2018 - Apr 2019

      Provide temporary on-site IT support, Networking and small IT projects --- Provide temporary on-site IT support, Networking and small IT projects ---

    • IT Supporter /Part Time
      • Jan 2018 - May 2018

      Install, configure and troubleshoot PC / Mobile phones hardware and OS Provide support by phone, email and onsite Install, configure and troubleshoot PC / Mobile phones hardware and OS Provide support by phone, email and onsite

Education

  • Blekinge Institute of Technology
    Internet System and Telecommunications (MSc), Electrical Engineering Technologies
    2008 - 2010
  • Technical education copenhagen
    Grundforløb -it-supporter og datatekniker, IT support
    2017 - 2017
  • KVUC (Vognmagergade 8, 1120 København)
    Danish Language and Literature
    2014 - 2015
  • University of Chittagong
    Bachelor's degree, Mathematics
    1996 - 2000

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