Abul kalam
Support Engineer at eIMASS (subsidiary of IDEMIA)- Claim this Profile
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English Professional working proficiency
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Urdu Full professional proficiency
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Hindi Full professional proficiency
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Arabic Limited working proficiency
Topline Score
Bio
Credentials
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Dell Certified Systems Expert (DCSE)
DellApr, 2018- Nov, 2024
Experience
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eIMASS (subsidiary of IDEMIA)
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Support Engineer
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Dec 2014 - Present
Biometrics Security System (BSS)Iris Recognition Immigration System (IRIS)Automated Fingerprint Identification System (AFIS).Installation/Configration and maintenance of computer systems including hardware and software.Providing technical support, assistance & advice to computer users for hardware & software issues.Replace and repair hardware as needed.
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Support Engineer
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Apr 2012 - Dec 2014
Population Registry & Identity Card Program (PRIDC) Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes. Provide advice and support to staff on all IT related issues. Configure / add T&A, QS, CCTV, software & hardware.
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Zafar Computers
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1 - 100 Employee
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Desktop Support Engineer
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Feb 2011 - Feb 2012
Installation of Operating system (windows & server) and software. Fixing faulty laptop & desktop, assembled gaming PC, fixing network issues LAN & wireless. Installation of Operating system (windows & server) and software. Fixing faulty laptop & desktop, assembled gaming PC, fixing network issues LAN & wireless.
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Education
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2007 - 2010
CSJM University
Bachelor of Arts - BA, Political Science and Government -
2008 - 2010
UPTEC
A+ & N+, Computer and Information Sciences and Support Services
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