Abuka Nshunju
Information Technology System Administrator at Alliance Life Assurance- Claim this Profile
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English Professional working proficiency
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Swahili Native or bilingual proficiency
Topline Score
Bio
Credentials
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IT Information Library Foundations Certification (ITIL)
PeopleCertDec, 2022- Sep, 2024 -
SQL and Relational Databases 101
Cognitive Class
Experience
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Alliance Life Assurance
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Tanzania
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Insurance
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1 - 100 Employee
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Information Technology System Administrator
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Sep 2021 - Present
• Implementing effective strategies to improve availability, performance, scalability and security of Server infrastructure, Storage, virtualization, and operating systems in a cost-effective manner. • User provisioning and administering systems • Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers or system owners to implement those fixes. • Ensuring all replication infrastructure between production and disaster recovery is in good working conditions. • Created daily automatic backup operations, ensuring all required file systems and data are successfully backed up to the appropriate destination(s). • Preparing the Disaster Recovery policy and procedures for the company. • Analyzing and establishing the root causes of application errors/failures. • Responsible for information security awareness and training program that informs and motivates workers on cyber-security matters • Performing daily health checks for systems, servers and storage infrastructures, verifying the integrity and availability of all server resources, systems and key processes, reviewing system and application logs and verifying completion of the scheduled jobs such as backups. • To keep abreast with new trends and technologies that can benefit the business achieve operational excellence. • Full asset management (hardware and software). Show less
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Jubilee Life Insurance Corporation of Tanzania Ltd.
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Tanzania
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Insurance
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1 - 100 Employee
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Information Technology System Analyst
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Jan 2021 - Aug 2021
• Capturing, logging, and tracking applications issues and developing resolutions in the specified timeframes. This also includes liaising with system vendors when the system is vendor-supported.• Receiving software fixes from vendors, verifying, and applying the fixes.• Involved in implementing business logic with Oracle Stored Procedures, Functions and Triggers using PL/SQL.• Functional and Technical support of Oracle-based Insurance System Framework (ISF) Life system• Performing Disaster Recovery (DR) test procedures for the core systems between Primary and DR Data Centers, every quarter of the year• Extracting tailored reports from the database based on the business needs and during audit sessions• Ensuring that all SMS notifications to customers for all transactions are successfully delivered to customers on time Show less
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System Administrator
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Nov 2019 - Jan 2021
• Functional and Technical support of Oracle-based Insurance System Framework (ISF) Life system• Setup and manage the IT systems and infrastructure including but not limited to HRMS, Backup Systems (Windows Backup), O.S and Databases (Oracle); Mail Servers, Domain Controller (Active Directory), File/Print Servers, Web Servers, System Center Configuration/Operation Manager and Monitoring Systems.• Communicate testing status to project managers, and teams who are involved in User Acceptance Testing.• Extract reports from the database based on the business need as well as during audit sessions• Performing server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly and are secure.• Reviewing user access matrix periodically to realign it with job function or role.• Ensuring timely user notification of maintenance requirements and effects on system availability. Show less
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Freelance, self-employed
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Animation and Post-production
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1 - 100 Employee
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Web Application Developer
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Jan 2019 - Oct 2019
• Working with end-users to deliver technical solutions that met their daily requirements. • Preparing designs, performing User Acceptance tests, and creating documentation for the applications. • Maintain accurate scheduling and meet objectives for simultaneous projects. • Oversee software systems installation and collaborate on implementation of new features • Testing systems, identifying bugs, debugging, and resolving contemporary issues. • Deploying web applications in Heroku, Firebase, and Netifly Show less
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WhereIsMyTransport
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Moderator
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Sep 2019 - Sep 2019
My duties involved providing discussion topics, encouraging participants to share, removing unrelated or inappropriate content, answering questions, defining group boundaries and rules, and updating the platform. My duties involved providing discussion topics, encouraging participants to share, removing unrelated or inappropriate content, answering questions, defining group boundaries and rules, and updating the platform.
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Ubunifu solutions
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Tanzania
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology System Administrator
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Jul 2018 - Jan 2019
• Installation of HVL tracking systems in different hubs located in various parts of Tanzania • Assessed system problems with the network, software, or hardware components by running diagnostics, trying solutions, and upgrading devices when necessary. • Trained users on using the HVL tracking systems • Basic configuration and troubleshooting of hardware peripherals • Installing and configuring Windows Server 2012 • Installation of HVL tracking systems in different hubs located in various parts of Tanzania • Assessed system problems with the network, software, or hardware components by running diagnostics, trying solutions, and upgrading devices when necessary. • Trained users on using the HVL tracking systems • Basic configuration and troubleshooting of hardware peripherals • Installing and configuring Windows Server 2012
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Zanzibar Telecom Ltd. (ZANTEL)
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Tanzania
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Telecommunications
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200 - 300 Employee
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Information Technology System Administrator
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Oct 2016 - Oct 2017
Working effectively as a team member sharing responsibility, providing support, maintaining communication and updating senior team members on progress. Working effectively as a team member sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
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Education
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2012 - 2015
University of Dar es Salaam (UDSM)
Bachelor of Science - BS, Electronics science and communication
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