Experience

Capital Equipment Co. Ltd

• Sudan
• Machinery Manufacturing
• 1 - 100 Employee

• Product support seales representative (PSSR)

  • Feb 2022 - Present

  🔹Receiving the clients complaints. 🔹Handling customers and requesting the appropriate spear parts which lead to solve the job. 🔹Responsible of the maintenance for a wide geographical sector in which our products are spread. 🔹Follow up the jobs as well as a technical support. 🔹Coordinating and schedule the maintenance process and service teams. 🔹Preparing a monthly service's evaluation report. 🔹Receiving the clients complaints. 🔹Handling customers and requesting the appropriate spear parts which lead to solve the job. 🔹Responsible of the maintenance for a wide geographical sector in which our products are spread. 🔹Follow up the jobs as well as a technical support. 🔹Coordinating and schedule the maintenance process and service teams. 🔹Preparing a monthly service's evaluation report.



Advanced Power Systems Co. (APS ,JCB)

• Senior Field Service Engineer

  • Feb 2021 - Feb 2022

  🔹I worked as a service engineer at APS a distributor of JCB generators in sudan. 🔹Dealing with most mechanics and electrics faults. 🔹Carrying out interval and perioudical maintenance. 🔹Implemented load and installation studies. 🔹Preparing a reports for general Genset condition and work complemention. 🔹I worked as a service engineer at APS a distributor of JCB generators in sudan. 🔹Dealing with most mechanics and electrics faults. 🔹Carrying out interval and perioudical maintenance. 🔹Implemented load and installation studies. 🔹Preparing a reports for general Genset condition and work complemention.

• Senior Field Service Engineer

  • Dec 2018 - Feb 2021

  🔹I worked as a field engineer at Capital Equipment company, a distributor of Hyundai Construction in sudan. 🔹working with diverse heavy machinerys and generators. 🔹Diagnosis mechanics, hydraulics and electrics malfunctions and repairing faults. 🔹Carrying out interval and perioudical maintenance. 🔹Writing a technical reports for general machine condition and work complemention. 🔹I worked as a field engineer at Capital Equipment company, a distributor of Hyundai Construction in sudan. 🔹working with diverse heavy machinerys and generators. 🔹Diagnosis mechanics, hydraulics and electrics malfunctions and repairing faults. 🔹Carrying out interval and perioudical maintenance. 🔹Writing a technical reports for general machine condition and work complemention.