Sales Team Leader

• Jan 2022 - Present

Sales Manager

• Oct 2009 - Oct 2021

- Helping with training and development - Completing paperwork - Handling complaints (from both staff and customers) - Helping with promotional events - Develop a strategy the team will use to - Helping with training and development - Completing paperwork - Handling complaints (from both staff and customers) - Helping with promotional events - Develop a strategy the team will use to

Sales Executive

• May 2007 - Dec 2008

Selas & IT technical support

• Oct 2003 - Apr 2007

IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation. Typical work activities installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware or software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system; supporting the roll-out of new applications; setting up new users' accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; working continuously on a task until completion (or referral to third parties, if appropriate); prioritising and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; testing and evaluating new technology; conducting electrical safety checks on computer equipment. Show less

IT technical support&Computer Teacher

• Sep 2002 - Aug 2003

IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation. IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation.

IT technical support

• Nov 1997 - Oct 2001

IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation. IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation.