Senior Actuarial Consultant

• Jul 2023 - Present

Actuarial Consultant

• Jan 2022 - Jul 2023

Data Science Specialist

• May 2021 - Jan 2022

Shift Team Lead

• Jul 2020 - May 2021

1. Establish efficient workflow processes, monitor daily productivity and implement modifications to improve overall effectiveness of personnel and activities. 2. Driving departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets. 3. Build automatic Excel tools for team members to handle repetitive tasks by using VBA, create interactive performance reports and dashboards by using Salesforce, and extract service data from Salesforce to Google sheets for performance analysis by using SQL. Show less

Data Analyst Internship (Project Role)

• Aug 2019 - Jan 2020

1. Created insights on workplace gender equality to help Australia organisations and companies to remove gender barriers and optimise their organisational employment structure. 2. Identified the key contributor between reporting level and occupation level, enabled WGEA to optimise the design of questionnaire and the Data-collection procedure. 3. Built regression model (GLM) on large number of organisation-related factors to help the Agency on promoting, amongst employers, the elimination of discrimination on the basis of gender in relation to employment matters. Show less

Summer Internship

• Nov 2018 - Aug 2019

1. Acted as a key person in a project to register a new General Insurance Company with APRA, collectively worked with various stakeholders to help them understand application procedures, achieved the milestone deadline of the registration. 2. Contributed to the preparation of the Annual Financial Statements and Tax Return, and appointed as the main contact to cooperate with the external accounting firm on solving accounting issues. 1. Acted as a key person in a project to register a new General Insurance Company with APRA, collectively worked with various stakeholders to help them understand application procedures, achieved the milestone deadline of the registration. 2. Contributed to the preparation of the Annual Financial Statements and Tax Return, and appointed as the main contact to cooperate with the external accounting firm on solving accounting issues.

Data Analyst Assistant

• Aug 2018 - Dec 2018

1. Built an optimization algorithm to improve the prediction accuracy of a model that assigned patients to the Acute Surgical Unit from several datasets, resulting in a 15% improvement on assigning ASU patients. 2. Built an automatic data filtering model by R to reconcile missing Vascular patients between two databases with a subroutine that concurrently detected errors in the data entry. 3. Created data visualisation for several medical research projects to support doctors’ conferences and publications. Show less

Business Development Executive

• Mar 2018 - Aug 2018

1. Built interactive dashboards on monthly sales-related data to improve the working performance of our BDs, and optimise our weekly product promotion out outreach more customers. 2. Established business relationships with more than 50 companies and maintained a portfolio of 80 customers. 3. Provided compulsory sales training to five Junior Business Developments and presented monthly sales report to the BD team and managers to help optimising sales performance. 1. Built interactive dashboards on monthly sales-related data to improve the working performance of our BDs, and optimise our weekly product promotion out outreach more customers. 2. Established business relationships with more than 50 companies and maintained a portfolio of 80 customers. 3. Provided compulsory sales training to five Junior Business Developments and presented monthly sales report to the BD team and managers to help optimising sales performance.

Administrator & Loan Broker Assistant

• Sep 2016 - Jan 2017

1. Improved the customer information management system and information collections forms by automating the data input and analysing process. 2. Communicated with stakeholders including bankers, lawyers, real-estate agents and customers to support the loan applications. 1. Improved the customer information management system and information collections forms by automating the data input and analysing process. 2. Communicated with stakeholders including bankers, lawyers, real-estate agents and customers to support the loan applications.