Cyber Security Intern

• Jan 2022 - Present

Territory Manager

• Jul 2018 - Aug 2019

• Managed sales, training, inventory, and merchandising of South Texas region compromised of forty-five accounts. Annual sales from territory averaged about $500,000. • Solved problem of business owners in territory feeling neglected by Cellucom by implementing a call and visit schedule with all owners weekly, in which we covered issues they were having in all aspect of their business. This helped to repair the relationship between the business owners with Cellucom resulting in five new locations being opened, and territory sales increasing by average of three-thousand monthly. Show less

Sales Manager

• Sep 2016 - Jun 2018

• Supervise, manage, motivate and lead sales employees at Rogers Ranch facility to ensure they are meeting expectations and goals of a top tier facility, bringing us to end November at 118% over goal, and December at 125% over goal. • Screen, interview, hire, train, develop, coach, and counsel sales staff members, within being in my position for under a month, whom we still successfully have retained, and get compliments for in member surveys, zero voluntary turnover in my department since I started. • Work with Gym Management team to manage all aspects of Gym operation and achieve goals, including generating leads through onsite events and through lead boxes at participating companies, maintain active referral system, resolving all customer issues regarding membership, and doing OM/GM duties every weekend. Show less

Sales Trainer

• Jul 2015 - Jun 2016

• Taught BestBuy sales representatives by teaching them about JBL Brand Lineup within their stores, conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; assisted selling. • Determines training needs by traveling to multiples stores within territory to observe sales encounters; studying sales results reports; conferring with BestBuy department managers. • Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Show less

Account Executive

• Sep 2014 - Jun 2015

• Coordinates sales forecasting, planning, and budgeting used within the sales organization • Proactively monitors and strives to maintain a high level of customer service in order to maintain a high level of customer retention • Inspects and monitors operational duties to ensure all inventory and cash in accounted for at all assigned locations • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. • Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization. • Directs and supports the consistent implementation of company initiatives. • Builds and fosters cross functional relationships to enhance the overall employee and customer experience Show less

Operations Manager

• Oct 2013 - Aug 2014

• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Oversee overall financial management, planning, systems and controls. • Invoicing to funding sources, including calculation of profits to each owner. • Administering payroll and employee benefits and organizational insurance. • Disbursement of checks for agency expenses. • Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting. Show less

Indirect Account Executive

• Apr 2013 - Sep 2013

• Meet sales quotas by managing National Retail Account Representatives to leverage the CLEAR product suite inside Best Buy accounts and local indirect agent locations• Provide value of CLEAR products within Best Buy by coaching, developing, and motivating account representatives and Best Buy employees and management• Delivering on-going sales training, and proactively seek out ways to increase productivity and revenue performance in local indirect and Best Buy accounts• Design and implement strategies and tactics for achieving unit sales objectives and profitability• Aggressively drive my representatives to maximize performance and exceed sales objectives. Determine success measures around defined benchmarks and communicate progress toward goals on a regular basis to deliver expected business results.• Resolve all conflicts and offer continuous support to CLEAR‘s indirect retail partners to ensure channel coordination• Help local indirect agents create goals and help them achieve them by offering training, increasing product knowledge, increasing mention rates, and comfort level of selling CLEAR Show less

Territory Brand Representative

• Jan 2013 - Apr 2013

• Created and developed a strategic drive route based on the needs of the business. • Provide value of CLEAR products within local indirect channel by coaching, developing, and motivating local indirect employees and management• Delivered sales training, and proactively seek out ways to increase productivity and revenue performance in local indirect • Worked with local agents to improve the CLEAR placement and branding in their stores with the intent to increase sales

National Retail Account Executive

• Jan 2012 - Jan 2013

• Met daily store activation quotas by contacting and helping customers in Best Buy • Train Best Buy employees on CLEAR device benefits, and service plans offered• Design and implement strategies and tactics for achieving unit sales objectives and profitability• Aggressively drove Best Buy employees to maximize sales from store • Resolve customer issues regarding CLEAR • Help customers set-up devices by offering help and product knowledge

Personal Computers Sales Associate

• Jan 2011 - Dec 2011

In my position as Computers Sales Associate at Best Buy, I; • Engaged customers right away, and helped with finding the right solution for customer • Upsold Best Buy service packages • Trained new Best Buy employees • Execute departmental merchandising and inventory processes In my position as Computers Sales Associate at Best Buy, I; • Engaged customers right away, and helped with finding the right solution for customer • Upsold Best Buy service packages • Trained new Best Buy employees • Execute departmental merchandising and inventory processes

Sandwich Artist

• Feb 2010 - Jan 2011

In my position as Sandwich Artist at Subway, I; •Assisted Subway customers with orders, prepare food to customer specifications •Operate cash registers •Cleaning and stock food supply when getting low •Redirect customer questions and complaints about personnel or products In my position as Sandwich Artist at Subway, I; •Assisted Subway customers with orders, prepare food to customer specifications •Operate cash registers •Cleaning and stock food supply when getting low •Redirect customer questions and complaints about personnel or products