Director of Ambulatory Care Services - Patient Access

• Oct 2023 - Present

On-Site Director - Ambulatory Care Services

• Feb 2021 - Apr 2023

- Reviews, analyzes, monitors and assesses the progress of the System’s health care facilities in attaining the System’s goals, standards and priorities set for the ambulatory care systems. - Participates in an ongoing system of evaluation of ambulatory care services. - Maintains liaison with all relevant offices and public and voluntary agencies in regard to ambulatory care. - Reviews and analyzes new and pending legislation and regulations that could potentially have impact on the… Show more - Reviews, analyzes, monitors and assesses the progress of the System’s health care facilities in attaining the System’s goals, standards and priorities set for the ambulatory care systems. - Participates in an ongoing system of evaluation of ambulatory care services. - Maintains liaison with all relevant offices and public and voluntary agencies in regard to ambulatory care. - Reviews and analyzes new and pending legislation and regulations that could potentially have impact on the delivery or reimbursement of ambulatory care services. - Conducts and participates in meetings, conferences and seminars as a representative of the Office of Ambulatory Care Services. - Undertakes special projects and assignments, as directed. - Serves as deputy for areas of functional responsibilities.

Coordinating Manager/ Grant Program Manager

• Jul 2017 - Feb 2021

- Monitoring protocols implementation to ensure program deliverables are met for 3 federal grants. - Coordinating outreach activities; managing 15+ staff to ensure compliance with interagency policies. - Preparing yearly budgets, monitoring $1.5 million total in expenses and submitting monthly narratives. - Working with team members, finance staff and other departments to prepare budget modifications. - Working closely with NYC DOH and PHS to ensure proper control of billing to… Show more - Monitoring protocols implementation to ensure program deliverables are met for 3 federal grants. - Coordinating outreach activities; managing 15+ staff to ensure compliance with interagency policies. - Preparing yearly budgets, monitoring $1.5 million total in expenses and submitting monthly narratives. - Working with team members, finance staff and other departments to prepare budget modifications. - Working closely with NYC DOH and PHS to ensure proper control of billing to budget. - Reviewing staff documentation and client files to ensure and confirm Master Contractor’s payment.

Manager

• Nov 2013 - Jun 2017

- Managed the sorting, labeling, and delivery of 1200+ packages, parcels and letters to 7,000+ students. - Utilized confidentiality practices to keep student and staff accounts and information safe. - Provided detailed information about Cornell services to students, staff, parents and visitors. - Managed the sorting, labeling, and delivery of 1200+ packages, parcels and letters to 7,000+ students. - Utilized confidentiality practices to keep student and staff accounts and information safe. - Provided detailed information about Cornell services to students, staff, parents and visitors.

Student

• Aug 2013 - Jun 2017

Play Therapist

• Jan 2016 - May 2017

- Working privately with elementary school children who have emotional and psychological dif culties. - Developing and presenting case presentations on my work with various children. - Partnering with school staff to improve children’s self-awareness, emotional and social abilities.

Health Policy Analyst

• May 2016 - Aug 2016

- Participated in project planning for the office’s upcoming outreach and enrollment initiatives - Developed a detailed plan to inform outreach, education and enrollment efforts with key agencies in Harlem and Washington Heights. - Developed and implemented special consumer educational material for minorities and immigrants. - Identified and attended external events relevant to the office’s work. - Participated in project planning for the office’s upcoming outreach and enrollment initiatives - Developed a detailed plan to inform outreach, education and enrollment efforts with key agencies in Harlem and Washington Heights. - Developed and implemented special consumer educational material for minorities and immigrants. - Identified and attended external events relevant to the office’s work.

Research Analyst

• May 2015 - Aug 2015

Legal Assistant Intern

• Jun 2014 - Aug 2014

- Reviewing guardianship files containing legal papers, court documents and other sensitive materials. - Ascertaining the existence of assets for potential medicaid recovery. - Drafting claim letters and making recommendations for further legal action. - Reviewing guardianship files containing legal papers, court documents and other sensitive materials. - Ascertaining the existence of assets for potential medicaid recovery. - Drafting claim letters and making recommendations for further legal action.

Camp Counselor

• Jun 2013 - Aug 2013

- Accounting for the welfare and safety of 4-12 year olds. - Showing exuberance and excitement for up to 11 hours a day. - Providing a safe and fun environment for children. - Accounting for the welfare and safety of 4-12 year olds. - Showing exuberance and excitement for up to 11 hours a day. - Providing a safe and fun environment for children.