Senior Manager Human Resources

• Aug 2022 - Present

Regional Manager

• Jul 2016 - Aug 2022

Regions Managed: • Kerala - July 2016 till date• Karnataka - November 2019 till Date• Coimbatore – July 2016 to October 2017

Manager, Employee Engagement

• Nov 2014 - Jun 2016

Noteworthy responsibilities were:• Created a comprehensive and sustainable employee engagement strategy.• Managed internal communication for employees (Newsletters, greetings, service anniversary)• Managed employee recognition programs• Coordinate monthly engagement activities and meetings across the country.• One-on-one sessions with employees to assess performance and progression.• Worked with Regional Managers to identify employees for the next level. • Coordinated with HR and training team for grooming next level employees.• MIS reports for the management. Show less

Manager, Talent Acquisition and Development

• Apr 2013 - Oct 2014

Noteworthy responsibilities were: • Planned the annual acquisition strategy and budget.• Acquired the right team for the HO and the regions to run talent acquisition for the company.• Managed the annual resource forecast from the regional teams.• Managed the annual marketing spend for hiring.• Created resource profiling and Job descriptions for different positions.• Created standard operating procedures for managing talent acquisition.• Managed relationships with vendors for supporting Talent Acquisition.• Built connections with educational institutions for campus drives.• Designed and launched campus connect programs.• Managed and coordinated the movement of trained resources to respective regional teams.• Managed internal transfers and placement.• Created a system for resource mapping and management for the company.• MIS reports for the management. Show less

Manager, Training and Development

• Mar 2010 - May 2013

Joined the company with the task of setting up the training and development function. As a startup company, it was vital that this was done on time and accurately as it had an important part in the future growth of the company. Coordinated with multiple functional heads to understand the training need and implemented a system and structure to the training process, ensuring that it aligned with the business needs and helped the company attain its business goals. During this period, created processes and standard operating procedures for training and development which could be taken forward as the base for all training activities in the future. Successfully conducted training programs for 1000+ employees during the stint and built the team to take the department forward. Noteworthy responsibilities were:• Conduct the induction and training programs. • Managed end-to-end training of employees and new recruits.• Conducted training and upskilling programs for employees of the clients. • Created training schedules, modules, contents, and collaterals. • Develop tools and tests to measure the effectiveness of training.• Plan and schedule training programs at multiple locations across the country.• Managed vendors who supported training and development activities.• Established and mentored a team for running the training and development activities.• Plan and coordinate regional refresher and upskill training for employees.• Support and work on compensation and benefits, salary structure, statutory documents, and processes for the company.• Forecasted and budgeted the training and development budget for the company.• MIS reports to management. Show less

Sr. Mentor ( Trainer)

• Jun 2008 - Aug 2009

A company that was focused on employability training. Worked with various colleges, with the aim of helping students to bridge the gap between their abilities and what was expected of them by potential employers. Was part of the core team that built the company up from scratch and took it to a position from where we could launch a new market category in the field of education. Noteworthy responsibilities were: • Train and mentor candidates, develop courses, and contents for the programs offered by the company. • Recruit employees and mentor them in the organization and handle general administration, business development, and support in brand building and marketing activities. Show less

Administrator

• May 2003 - Dec 2007

• Manage campus recruitment drives • Register candidates and verify their documents • Administer preliminary exams • Coordinate group discussions and personal interviews • Manage campus recruitment drives • Register candidates and verify their documents • Administer preliminary exams • Coordinate group discussions and personal interviews

Insurance Advisor

• Jul 2003 - Oct 2005

• Sales of insurance and investment products • Prospecting and customer servicing • Sales of insurance and investment products • Prospecting and customer servicing

Customer Relations Executive

• Oct 2003 - Jul 2004

• Handle walk-in customers • Manage in-bound and out-bound customer relations calls • Liaison with channel partners for processing of leased lines • Order processing of leased lines for national and international clients • Processing and distribution of internet kits through channel partners and distributors • Handle walk-in customers • Manage in-bound and out-bound customer relations calls • Liaison with channel partners for processing of leased lines • Order processing of leased lines for national and international clients • Processing and distribution of internet kits through channel partners and distributors