Abraham Ald
Service Technician at HPM Networks a CANCOM Company- Claim this Profile
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Arabic -
Topline Score
Bio
Credentials
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MTA: Windows Server Administration Fundamentals
MicrosoftJan, 2014- Nov, 2024 -
MCTS: Windows 7, Configuration
MicrosoftNov, 2013- Nov, 2024 -
MTA: Security Fundamentals
MicrosoftAug, 2012- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftJun, 2012- Nov, 2024 -
MTA: Networking Fundamentals
MicrosoftJun, 2012- Nov, 2024 -
A+, windows 7, network fundamentals, security fundamentals, server fundamentals,
Microsoft
Experience
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CANCOM US
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Technician
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Apr 2014 - Present
I’m responsible for troubleshooting servers and desktops. Onsite customer support from Desktop and server support. Keep tickets up to date for techs and customer’s to know the progress of the units. Rack and stacked servers plus cabling to customer’s satisfaction. Prepared Racks out in shipping standards. I work in a team environment and provide training for new techs. I’m responsible for troubleshooting servers and desktops. Onsite customer support from Desktop and server support. Keep tickets up to date for techs and customer’s to know the progress of the units. Rack and stacked servers plus cabling to customer’s satisfaction. Prepared Racks out in shipping standards. I work in a team environment and provide training for new techs.
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Education
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Computer training academy
A+, network fundamental, security fundamental, windows 7,server fundamental, Computer technician