IT Support Technician

• Sep 2017 - Present

• Provided IT support services, troubleshooting and system operation.• Monitoring and service whole of office network internet with Pfsense Router and 2 Internet Service Providers• Maintenance and managing whole of office IT assets.• Monitoring and service internal office server that use Windows server os.• Install, service and upgrade computers or laptops for office employee.• Handling and configuring printer sharing and NAS system. • Provide PC and mobile support to resolve internal office employee issues daily.• Monitoring and maintenance of CCTV and finger attendance equipment.• Monitoring, config and backup of web app server data.• Handling for new Employee’s assets(ID Card, uniform, input fingerprint to attendace log)• Handling and make a relation with IT Vendor • Make graphic designs such as for banners, t-shirts, etc for company ceremonial eventsOther jobs outside the jobdesk:• Become a photographer and create videos for company events.• Assist to make a financial reports for corporate tax report.• Messenger : Handle corporate transactions to the bank (since 2020 – present)