Abolanle Ayanda
CONTENT OPERATIONS at Vskit- Claim this Profile
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Bio
Credentials
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Nigeria Data Protection Regulation (NDPR)
Utopia Software FactoryNov, 2020- Nov, 2024 -
Diploma Certification In Office Management / Desktop Publishing
FUNJET
Experience
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Vskit
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Nigeria
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Entertainment Providers
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1 - 100 Employee
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CONTENT OPERATIONS
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Jan 2021 - Present
~ Responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.~ Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.~ Completed documents and work requests according to company standards.~ Checked public information like social media posts, videos and pictures.~ Identifying all content currently live on website. Reviewing each piece of content. ~ Performed site evaluations, customer surveys and team audits.~ Recognized by management for providing exceptional customer service.~ Delegated and monitored progress of assignments, ensuring achievement of all deadlines.~ Improved customer satisfaction by finding creative solutions to problems. Show less
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CONTENT OPERATIONS INTERN
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Jan 2020 - Jan 2021
• Sourcing for topnotch quality contents on various platforms such as YouTube, tiktok, Instagram, e.t.c.• Managed thirteen (13) accounts on VSKIT.• Cutting, merging, addition of effects and general editing of contents• Uploading of contents to the Vskit App through the Vskit CMS• Daily updated the self-owned accounts google sheet during this period.• Every other task as assigned to me by the team lead
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ShopMeals
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Lagos, Nigeria
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Executive Assistant
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Oct 2019 - Jan 2020
~ Acting as a first point of contact: dealing with correspondence and phone calls. ~ Managing diaries and organizing meetings and appointments. ~ Welcoming guests and customers by greeting them (in person or on the telephone), answering or directing inquiries to the appropriate channels. ~ Organising events and conferences. Reminding the manager/executive of important tasks and deadlines. ~ Typing, compiling and preparing reports, presentations and correspondence. ~ Liaising with staff, suppliers and clients. ~ Ensuring customer confidence and protecting business operations by maintaining confidentiality. Show less
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Ministry of Information, Culture and Tourism
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State Secretariat, Ibadan, Oyo State
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Personal Assistant
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Nov 2018 - Oct 2019
Research Intern to Director of Planning, Research and Strategy. Research Intern to Director of Planning, Research and Strategy.
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Education
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2014 - 2018
University of Ilorin
History and international studies -
2007 - 2010
Kings High School
Arts Student
Community
