Experience

Apostrophe Academy

• Türkiye
• Education Administration Programs
• 1 - 100 Employee

• Operations Manager

  • Mar 2023 - Present

  • Defining and implementing marketing strategies (online andoffline).• Managing daily operations (bookkeeping, payments, newregistration, schedule change, replacement of teachers...). • Working in a matrix management environment with oversightof division-level managers, operations, sales, finance, humanresources, safety, and compliance.• Developing, implementing, and reviewing operational policiesand procedures.

• Sales Supervisor

  • Sep 2021 - Feb 2023

  • Achieved growth and hit sales targets by successfully managing the sales team.• Designed and implemented a strategic business plan that expands company’s customer base and ensure it’s strong presence.• Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs.• Presented sales, revenue and expenses reports and realistic forecasts to the management team.

• Sales Representative

  • Mar 2021 - Aug 2021

  • Presented, and promoted services using solid arguments to existing andprospective customers. • Performed cost-benefit and needs analysis of existing/potential customers tomeet their needs.• Established, develop, and maintain positive business and customerrelationships.• Reached out to customer leads through cold calling.• Achieved agreed upon sales targets and outcomes within the schedule.



Maqo Solar

• Malaysia
• Utilities
• 1 - 100 Employee

• Solar Engineer Intern

  • Sep 2019 - Dec 2019

  • Developed design specifications and functional requirements for residential, commercial, or industrial solar energy systems or components. • Monitored system functioning closely, troubleshooting and resolving issues. • Developed standard operating procedures and safety standards for solar installation work. • Developed design specifications and functional requirements for residential, commercial, or industrial solar energy systems or components. • Monitored system functioning closely, troubleshooting and resolving issues. • Developed standard operating procedures and safety standards for solar installation work.



Shaimaevents

• Federal Territory of Kuala Lumpur, Malaysia

• Co-Founder / Event Planner

  • Oct 2018 - Jun 2019

  • Operationally managed events, coordinating all aspects including catering, AV set up, guest seating arrangements, and room layout. • Sourced suppliers and negotiated contracts to ensure supply costs came in on budget. • Analyzed qualitative and quantitative data collection to track event performance. • Operationally managed events, coordinating all aspects including catering, AV set up, guest seating arrangements, and room layout. • Sourced suppliers and negotiated contracts to ensure supply costs came in on budget. • Analyzed qualitative and quantitative data collection to track event performance.



Asia Pacific University of Technology and Innovation (APU / APIIT)

• Malaysia
• Higher Education
• 700 & Above Employee

• Library Assistant

  • Mar 2018 - Jun 2019

  • Handled check-in and check-out process of library books and materials at the circulation desk. • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors. • Ensured that all lending transactions were accurately recorded in library logs. • Handled check-in and check-out process of library books and materials at the circulation desk. • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors. • Ensured that all lending transactions were accurately recorded in library logs.