Abiodun Olibamoyo
Information Technology Help Desk Technician at Canon Business Process Services- Claim this Profile
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Topline Score
Bio
Credentials
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MTA: Database Fundamentals - Certified 2016
MicrosoftDec, 2016- Oct, 2024 -
A+ 901+902
CompTIAAug, 2018- Oct, 2024
Experience
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Canon Business Process Services
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Information Technology Help Desk Technician
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Feb 2019 - Present
• Install, configure, test, maintain, monitor, and troubleshoot multi-functional devices for end user’s workstations • Assess nature of technical issues to determine appropriate actions • Troubleshoot technical problems with end users via phone, email, ticketing system, or remote desktop applications. • Escalate and re-route technical issues to other departments as necessary. • Install, configure, test, maintain, monitor, and troubleshoot multi-functional devices for end user’s workstations • Assess nature of technical issues to determine appropriate actions • Troubleshoot technical problems with end users via phone, email, ticketing system, or remote desktop applications. • Escalate and re-route technical issues to other departments as necessary.
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Toys"R"Us
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United States
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Retail
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700 & Above Employee
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Customer Service Team Member
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Jul 2014 - Jun 2018
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Equine caretaker
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Feb 2014 - Jun 2014
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Education
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2013 - 2017
Oklahoma State University-Oklahoma City
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
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