Abin Jose
Shift Engineer/ Back-Up Team Lead at Merlin Plastics Supply Inc.- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Become a Sales Representative
LinkedInJul, 2021- Nov, 2024 -
Build Your Skills In Customer Service
LinkedInJun, 2021- Nov, 2024 -
Technical Support Fundamentals
CourseraJun, 2021- Nov, 2024 -
4th Class Power Engineer
ABSA, the pressure equipment safety authorityApr, 2019- Nov, 2024
Experience
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Merlin Plastics Supply Inc.
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Canada
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Plastics Manufacturing
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1 - 100 Employee
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Shift Engineer/ Back-Up Team Lead
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May 2022 - Present
Oversee the activities of a diverse team of 15 full-time employees and independent contractors. Identify potential process improvements through daily reviews of production data, instrumentation data sheets, and workplace incidents. Prepare equipment and systems for maintenance and commissioning. Work with high- and low-pressure steam systems, pumps, air compressors, pneumatic/hydraulic plant equipment, environmental management systems, perform water treatment, process chemicals analysis, and adjustment. • Improved process efficiency by performing repairs and effective operation of process equipment and plant machinery • Facilitated training of new team members on standard operating procedures with emphasis on safe work practices and effective communication, leading to a 20% drop in workplace incidents Show less
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Matador Pizza
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Canada
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Restaurants
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1 - 100 Employee
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Line Cook
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Nov 2019 - Oct 2022
● Expertly prepared an average of 200 orders per day and ran a successful production line with strong attention to detail and teamworking skills, resulting in an increase in sales ● Assisted with the daily cleaning and sanitation of kitchen equipment always ensuring that AB Board standards are met, leading to a safe workplace for all staff and guests ● Efficiently trained and managed 10 new employees, resulting in significant improvements in their productivity ● Expertly prepared an average of 200 orders per day and ran a successful production line with strong attention to detail and teamworking skills, resulting in an increase in sales ● Assisted with the daily cleaning and sanitation of kitchen equipment always ensuring that AB Board standards are met, leading to a safe workplace for all staff and guests ● Efficiently trained and managed 10 new employees, resulting in significant improvements in their productivity
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Shopify
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Canada
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Software Development
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700 & Above Employee
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Junior Support Advisor
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Sep 2021 - Dec 2021
Delivered support and advice for B2B and B2C clients through telephone calls and emails while maintaining a high level of client satisfaction. Served as a business coach and provided guidance by thinking about the merchant’s business holistically when offering solutions. Presented client suggestions to stakeholders and advocated for these changes on their behalf. • Efficiently responded to merchant inquiries by using excellent verbal communication skills to provide a quick response time and staying on top of assigned tickets (same-day ticket review and follow-up documentation) Show less
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Entab
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India
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Education Administration Programs
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200 - 300 Employee
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Technical Support Specialist
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Aug 2017 - Aug 2018
● Maintained constant electronic and in-person communication with clients, providing technical support and problem resolution ● Followed up on all tickets in a timely manner and pursued issues through to resolution ● Built and maintained successful relationships with service providers, dealers, and consumers ● Maintained constant electronic and in-person communication with clients, providing technical support and problem resolution ● Followed up on all tickets in a timely manner and pursued issues through to resolution ● Built and maintained successful relationships with service providers, dealers, and consumers
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Education
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2018 - 2020
Southern Alberta Institute of Technology (SAIT)
Power Engineering Technology, Power Engineering -
2021 - 2021
NPower Canada
Technical Training, Junior IT Analyst -
2013 - 2017
Mahatma Gandhi University
Bachelor of Technology - BTech, Electrical and Electronics Engineering
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