Experience

Penny Post Credit Union

• United Kingdom
• Financial Services
• 1 - 100 Employee

• UAT Manager - Contract

  • Feb 2023 - Present

  Heading up the UAT aspect of the project; engaging with the relevant stakeholders to understand key processes and create a regression test pack. Regression test pack to be automated which will involve creation of test automation framework and ensuring the best practices of Quality Assurance Heading up the UAT aspect of the project; engaging with the relevant stakeholders to understand key processes and create a regression test pack. Regression test pack to be automated which will involve creation of test automation framework and ensuring the best practices of Quality Assurance



ASB Consultancy Ltd

• Director

  • Feb 2023 - Present



Link Group (LNK)

• Australia
• Financial Services
• 700 & Above Employee

• Automation Tester

  • Dec 2021 - Feb 2023



incuto

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Tester

  • Sep 2019 - Dec 2021



Sun Branding

• United Kingdom
• Design Services
• 1 - 100 Employee

• Senior QA Engineer

  • May 2019 - Sep 2019

• QA Engineer

  • Apr 2017 - Sep 2019

  Part of the dev team working with an in-house application that the business require in order to efficiently carry out their day-to-day activities. Using Agile methodologies including sprints, user stories, retrospectives and daily stand-ups. I have been learning and developing my automaton skills through use of C#, Selenium and Specflow within Visual Studio. Constantly updating the automation framework with new development or changes to existing features. Progressively building a full automated regression pack as well as carrying out manual testing where required for both regression and sprint work.I create manual test scripts within VSTS Test Plans against the acceptance criteria from each user story and follow through to test execution. I used Microsoft SQL Server to data-mine whenever I require specific data for a test or if I am verifying the database updates successfully following a particular action. Show less



Jet2.com and Jet2holidays

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Business Intelligence Tester

  • Dec 2015 - Apr 2017

  Part of the Business Intelligence Apps team working with in-house BI Apps that the business require in order to efficiently carry out their day-to-day activities. Using Agile methodologies including sprints, task boards, user stories, retrospectives and daily stand-ups. I have been learning and developing automation skills via Eggplant which uses SenseTalk language; this opportunity has allowed me to create a full working automated regression pack for one of the applications used by the business. I create manual test scripts within Microsoft Test Manager against the acceptance criteria from each user story and follow through to test execution. I used Microsoft SQL Server to data-mine whenever I require specific data for a test or if I am verifying the database updates successfully following a particular action. I have managed live releases and maintained strong and trustworthy working relationships with key stakeholders in the business. Show less



Yorkshire Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Test Analyst

  • Jan 2014 - Dec 2015

  Single-Multi Branded Platform (SMBP):SMBP is a large migration project currently on-going at YBS. Was a manual test analyst working on multiple systems used on a regular basis; it is essential these work when the Yorkshire Building Society, Chelsea BS, Barnsley BS and Accord Mortgages databases merge into one. The system knowledge I had built up throughout my time at Yorkshire Building Society has been invaluable in terms of understanding changes made to system, requirements analysis, test scripting and test execution. I have also built up a good understanding of SQL which is gradually improving through regular use. The areas I have been involved in testing include e-commerce, mortgage lending, savings and investments, home insurance, letters, workevents, batch jobs, finance, financial crime, marketing campaigns. I have helped develop and test in-flight scenarios; this involves starting a business process before the data migration then continuing the process after migration to ensure an end to end process can be successfully completed).Whilst carrying test execution for the migration, I have also been given additional responsibilities. These include assigning scripts to other test analysts and assisting with any queries with the test or defects which may need investigating. On a daily basis, I reviewed the new defects which had been raised to understand the impact to testing; this provided guidance to developers in terms of which defects needed reviewing first. As part of the test preparation and test execution phases, I have undertaken business engagement to ensure the business know when they are required during SIT. Show less

• Financial Crime Risk Analyst

  • Aug 2010 - Jan 2014

  Provided expert technical advice to the business on Financial Crime related matters. I mentored lesser experienced Financial Crime Analysts to up-skill them on new tasks and ensure sufficient training was given to them so they can conduct the tasks on their own. I planned, scheduled and monitored their work and provided accurate and relevant feedback whenever necessary. I was given and proactively asked for personal projects which enabled me to make use of my time management skills to meet tight deadlines whilst completing my daily tasks.Dealt with Law Enforcement agencies through regular contact and also customers direct to validate authorised activity had been actioned.I have experience of reviewing complex SARs including necessary reports to Law Enforcement agencies. I have been received Witness Training and also successfully completed the Certificate in Financial Crime Awareness. I have experience in reviewing PEPs, Financial Crime processes and procedures as well as making necessary recommendations for improvements to the relevant stakeholders. I dealt with system generated work events on a daily basis. I am familiar with CIFAS and have brief knowledge on Hunter. Show less

• Sales Delivery Agent

  • Apr 2008 - Aug 2010

  Promoting the societies savings, investments, mortgage and insurance products to both existing and new customers. Also to provide good quality referrals to the Legal & General representatives to discuss longer term options. To assist with other departments whenever required. Requirement to be flexible in order to meet the business requirements.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Checkout Team Leader

  • Jan 2008 - Apr 2008

  Ensuring checkouts are operated in compliance with store procedures. Managing staff across the checkouts ensuring I was available for assistance. Ensuring sufficient cash is held within each till. Providing excellent customer service to all customers including any complaints too. Ensuring there are sufficient staff to operate checkouts in order to provide a service to customers and reduce the overall waiting time. Be flexible in accordance with the business requirements. Provide staff from my department to assist in other area’s when required and possible. Show less