ABIN KURIAKOSE
Technical Support Engineer at SOWARE SOFTWARE SOLUTIONS PRIVATE LIMITED- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Kerala, India, IN
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Experience
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SOWARE SOFTWARE SOLUTIONS PRIVATE LIMITED
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1 - 100 Employee
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Technical Support Engineer
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Jan 2019 - Present
Supported customers with basic technical support for current and past software releases. Assisted clients with general support for hardware, peripherals, network connections, and external software. Escalated help desk tickets to Level 2 / Tier 2 support when outside the scope of L1/T1 technician support. Supported customers with basic technical support for current and past software releases. Assisted clients with general support for hardware, peripherals, network connections, and external software. Escalated help desk tickets to Level 2 / Tier 2 support when outside the scope of L1/T1 technician support.
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Wipro
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India
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Engineer
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Aug 2017 - Dec 2018
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Education
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2014 - 2017
Indira Gandhi College of Arts and Science, Nellikuzhi P.O., Kothamangalam - 686 691
BACHELOR OF COMPUTER APPLICATION, Information Technology
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