Abigail Tsui
Product Manager at Pareto Intelligence- Claim this Profile
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Bio
Credentials
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Certified Scrum Product Owner (CSPO)
Scrum AllianceNov, 2021- Sep, 2024 -
Prosci Change Management Practitioner Program
ProsciNov, 2018- Sep, 2024
Experience
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Pareto Intelligence
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Product Manager
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Sep 2021 - Present
• Built and refined the Pareto Hub, which won “Best Healthcare Big Data Solution” at the 2022 MedTech Breakthrough Awards Program supporting over millions in revenue • Led Agile cross-functional teams up to 15 people spanning analytics, engineering, and product • Oversaw product planning including ownership of the product roadmap • Prioritized and owned development backlog containing over 100 user stories • Implemented 9 healthcare plan customers onto the Pareto Hub • Decreased time to insight by improving ETL processes and increasing customer satisfaction
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Mount Sinai Health System
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United States
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Hospitals and Health Care
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700 & Above Employee
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Product Associate, Commercialization
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Dec 2019 - Sep 2021
The Commercialization team was created to assemble Mount Sinai's clinical and population health assets into product offerings (e.g., care bundles, health centers, insurance products in partnership with health plans), and sell them to individuals and employers via multiple channels. Each of the new product offerings have important population health features including: (1) value-based pricing (2) a curated network of high-value physicians (3) optimized care pathways and related programs, and (4) an enhanced patient experience.
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Cigna
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Business Analytics Senior Analyst, Cigna Medicare
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Jul 2018 - Oct 2019
• Lead business analyst and developer on 4 projects working with different matrix partners • Implemented over 15 groups into a quality system to centralize Cigna Medicare's auditing• Produced and maintained over 5 quality reporting Tableau dashboards for all of Cigna Medicare's departments as sole developer• Collaborated with clinical operations to understand their processes, build out requirements and work with developers to create tailored Tableau dashboards that drive insights into areas of opportunity, productivity, membership, and claims life cycle• Supported data and Tableau dashboard development for the Star department to monitor timeliness of appeals and projections of Star ratings• Led quality assurance, user acceptance testing and training adoptions for 150+ users
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Business Project Senior Analyst, Managed Care Rotational Program
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Jul 2017 - Jul 2018
The Managed Care Rotational Program (MCRP) is a one-year, rotational leadership development program focused on Cigna's senior segment. The program allows the opportunity to support multiple business units and work on a variety of high impact projects to improve operational efficiency. The program consists of three four-month long rotations that span over 12 months. Three rotations completed: Contracting, Network Operations & Coding, Medicaid Health Services• Compiled a competitive analysis of Chicago MA payers surrounding the following metrics: marketing, membership, benefits, products, and relationships. • Created a database tool to keep track of over 70 hospitals' key provisions to ensure accurate and standardized contract requirements.• Standardized and streamlined 6 reports into one dashboard to reduce duplicative materials taken out to providers- also allowing internal analysis of population health.• Built a dashboard which showed areas of opportunity for physicians to code more accurately and increase revenue potential.• Generated a monitoring report to help 1,000+ physicians track their annual wellness form completion and increase bonus potential.• Produced analysis on 3,300+ ancillary providers and created a spreadsheet displaying utilization breakdown and highlight preferred providers.• Established a capacity model for 200+ field based service coordinators to effectively manage 56,000 Texas Medicaid members, improve employee satisfaction, and reduce customer complaints.
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Northwestern Master of Science in Communication
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United States
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Higher Education
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Administrative Assistant
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Oct 2014 - Mar 2017
Collaborated between 70+ graduate students and faculty to execute open house and social events. Inputted over 100 alumni and prospective student information into a Salesforce database. Generated class profiles for over 70 graduate students by aggregating data in Excel. Prepared course-specific reports and class documents for graduate student usage.
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Residential Assistant
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Sep 2014 - Mar 2017
Enforced policy, resolved and mediated conflict, supported a diverse community on a floor of over 50 students. Assisted in developing a quarterly $2000 budget model. Served in building-wide rotation as primary responder for emergency situations and resident needs. Assessed the needs of residents and assisted them in setting goals. Planned, implemented, and evaluated programming that met student needs in order to better their college experience. Developed and maintained close and collaborative relationships with fellow staff members and residents.
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Nanosphere
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Poland
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Chemical Manufacturing
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1 - 100 Employee
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Market Research Intern
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Jun 2016 - Aug 2016
Published an editorial in the Medical Laboratory Observer journal on respiratory pathogen diagnostics. Designed a business case about potential host response products. Conducted competitive financial analysis on various companies. Wrote over 10 company and client news briefs. Created campaigns and uploaded leads into Salesforce. Published an editorial in the Medical Laboratory Observer journal on respiratory pathogen diagnostics. Designed a business case about potential host response products. Conducted competitive financial analysis on various companies. Wrote over 10 company and client news briefs. Created campaigns and uploaded leads into Salesforce.
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SeNSE Undergraduate Researcher
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Jan 2015 - Sep 2015
Research focuses primarily on neuroscience and bio-inspired robotics to better understand how movement and touch are combined in the brain to enable perception. Looked into how rats use their whiskers to localize prey and objects in their path and if they are used differently. Rats continuously brush their whiskers against objects to figure out location, size, shape, and texture known as "whisking". Research focuses primarily on neuroscience and bio-inspired robotics to better understand how movement and touch are combined in the brain to enable perception. Looked into how rats use their whiskers to localize prey and objects in their path and if they are used differently. Rats continuously brush their whiskers against objects to figure out location, size, shape, and texture known as "whisking".
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Education
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Northwestern University
Bachelor of Science (B.S.), Biomedical/Medical Engineering
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