Operations Manager

• Oct 2020 - Present

Ownership and execution of successful new client and employee onboarding. Champion of thorough evaluation and implementation of internal tools, systems for production and delivery of client work, and internal standard operating procedures. Collaboration in crafting and executing IT, HR, Financial, and Administrative policies and procedures.

Client Success Manager

• Jan 2019 - Oct 2020

Lead Account Coordinator

• May 2017 - Jan 2019

Amazon Marketplace Consulting Agency Help Brands and Manufacturers sell their products directly on the Amazon eCommerce MarketplaceProvide end-to-end services including onboarding & account set up, logistics, advertising, content creation, and financial reporting.

Account Coordinator

• Jan 2016 - Nov 2016

FMS Creative is a Graphic Design company. As an account coordinator, I supported my graphic design team by establishing relationships with clients and communicating their goals and ideas with the rest of our team members. I was one of the main sources of communication between our clients, account managers, sales team members, and account executives. Along with communicating our clients ideas, another huge part of my role was proof reading and editing all design projects being created before sending it back the our clients to ensure a quality product, and to improve the successes of our team. In this role I was also recruited to assist in direction and creative inspiration to our designers. Communications Organization Multi-Tasking Problem-Solving Managerial Skills Improving and Maintaining employee relations Email Proof Reading and editing Introduction to Graphic design (Using Adobe Indesign, Illustrator, and Photoshop) Show less

Professional Athlete

• Sep 2015 - Jan 2016

Volleyball Coach

• Sep 2010 - Aug 2014