Experience

Boston Children's Theatre

• Entertainment Providers
• 1 - 100 Employee

• Teaching Artist

  • Sep 2018 - Present



Million Air

• United States
• Airlines and Aviation
• 300 - 400 Employee

• Customer Service Representative

  • Sep 2014 - Apr 2015

  Answering phone calls, greeting flight crews and passengers, setting reservations, selling fuel, driving customers, helping move airplanes, helping airplanes land and depart.Experience with Quickbooks, excel, word, outlook. Answering phone calls, greeting flight crews and passengers, setting reservations, selling fuel, driving customers, helping move airplanes, helping airplanes land and depart.Experience with Quickbooks, excel, word, outlook.



Ashley Camille Modeling, Acting and Career Center

• United States
• Entertainment
• 1 - 100 Employee

• Front Desk Admin

  • Apr 2014 - Jun 2014

  Managed the front desk area, including greeting clients and responding to telephone and in-person requests for information. Worked under strict deadlines. Promptly responded to clients and staff through mail, email, and the telephone. Made copies and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, and scanned documents. Managed the day-to-day calendar for the company’s senior director. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up clients in a timely manner and guaranteeing high level of customer service. Entered all transactions into the correct program and made sure all clients received a receipt. Performed business opening duties, including checking the cash box, listening and calling back voicemails, and responding to emails. Trained three new employees.



Harwich Junior Theatre

• Intern

  • Jan 2008 - Mar 2012

  Maintained the box office and lobby area in a neat and organized fashion. Received and screened a high volume of internal and external communications, including email, phone calls, and mail. Dispersed incoming mail to the correct recipients throughout the Theatre. Computed accurate sales prices for purchase transactions. Developed highly empathetic client relationships. Designed electronic file systems and maintained electronic and paper files. Handled media and public relations inquiries. Maintained the box office and lobby area in a neat and organized fashion. Received and screened a high volume of internal and external communications, including email, phone calls, and mail. Dispersed incoming mail to the correct recipients throughout the Theatre. Computed accurate sales prices for purchase transactions. Developed highly empathetic client relationships. Designed electronic file systems and maintained electronic and paper files. Handled media and public relations inquiries.