Experience

Barnes & Noble Book Stores

• United States
• Retail
• 1 - 100 Employee

• Barista

  • Nov 2021 - Present

  I currently work as a barista and bookseller at Barnes & Noble in Cedar Rapids, Iowa. This has allowed me to develop skills in communication, listening, and drawing conclusions based off of the customer's preferences and interests. I do this by actively listening to the customers when engaging in conversation with them, therefore establishing a more positive environment for the customer and the other workers. This is also helpful in de-escalating situations or preventing issues before they arise. Show less



Grimaldi's Pizzeria

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Jan 2020 - Aug 2021

  I worked as a hostess, food runner, partial S-A, and trainer for new hosts during my time at Grimaldi's Pizzeria. Working here allowed me to improve verbal and non-verbal communication, memorization, and customer service skills. I aimed to be a positive aspect of the environment for customers and my coworkers, building appropriate relationships with both which allowed the diner's experiences to go smoothly. With the development of COVID-19, I became a reliable worker who valued cleanliness and customer and employee health even more than before, which greatly improved my conflict resolution and de-escalation skills. Show less



Keller's Grace of Dance

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Assistant Dance Teacher

  • Jun 2020 - Dec 2020

  I taught and assisted in classes of up to ten students at a time, all ranging between four and eight years old. I utilized creative thinking when making choreography and when establishing teaching methods for more difficult concepts in dance. I was a friendly face for both the students and their parents, making the environment more peaceful overall. I supervised students during these classes as well as any time their parents weren't around, keeping track of where every child was and what they were doing. Show less