Abigail Robles

Receptionist/Sales Coordinator at Ferrari Qatar - Alfardan Sports Motors
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Contact Information
Location
Zone 34, Doha, Qatar, QA

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Experience

    • Qatar
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Receptionist/Sales Coordinator
      • Oct 2022 - Present
    • Kuwait
    • Retail
    • 300 - 400 Employee
    • Sales Associate
      • Nov 2016 - Oct 2022

      • Have an excellent customer service • Can easily adopt to a new system when it comes in cashiering and/or Point of Sale • Maintaining accurate customer database for marketing program • Good team player • Always hits all KPI targets every month • Have strong negotiation skills with the customers • Committed in the work • Always provides good recommendation to the customers • Listen and respond to customer’s needs and concerns • Provide information about products and services • Handle returns or complaints or replacement of products • Offer additional assistance Show less

    • Telecommunications
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2015 - Oct 2016

      • Listen and respond to customer’s needs and concerns • Provide information about products and services • Take orders, determine charges, and oversee billing or payments • Handle returns or complaints or replacement of products • Managing and resolve customer complain • Identify and escalating issues to supervisor • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; and escalating unresolved problems • Knows how to identify customer needs and providing solutions • Enable to manage large amount of inbound and outbound calls • Offer additional assistance and do follow up Show less

    • Sales Consultant
      • Aug 2014 - Sep 2015

      • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. • Commitment to hitting targets • Good team player • Strong negotiation skills • Strong customer service skills • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. • Commitment to hitting targets • Good team player • Strong negotiation skills • Strong customer service skills

    • Philippines
    • Oil and Gas
    • 1 - 100 Employee
    • Administrative Assistant
      • Dec 2013 - Mar 2014

      Sales & Pier Operations/Admin Department Sales & Pier Operations/Admin Department

    • Philippines
    • Hospitality
    • Front Desk Receptionist
      • Sep 2010 - Oct 2011

Education

  • Kolehiyo ng Lungsod ng Lipa
    Bachelor of Science in Business Administration, Marketing management
    2010 - 2014

Community

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