Abigail Robles
Receptionist/Sales Coordinator at Ferrari Qatar - Alfardan Sports Motors- Claim this Profile
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Bio
Experience
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Ferrari Qatar - Alfardan Sports Motors
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Qatar
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Receptionist/Sales Coordinator
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Oct 2022 - Present
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Armada Retail Concept
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Kuwait
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Retail
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300 - 400 Employee
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Sales Associate
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Nov 2016 - Oct 2022
• Have an excellent customer service • Can easily adopt to a new system when it comes in cashiering and/or Point of Sale • Maintaining accurate customer database for marketing program • Good team player • Always hits all KPI targets every month • Have strong negotiation skills with the customers • Committed in the work • Always provides good recommendation to the customers • Listen and respond to customer’s needs and concerns • Provide information about products and services • Handle returns or complaints or replacement of products • Offer additional assistance Show less
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Results Manila Inc.
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Telecommunications
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1 - 100 Employee
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Customer Service Representative
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Oct 2015 - Oct 2016
• Listen and respond to customer’s needs and concerns • Provide information about products and services • Take orders, determine charges, and oversee billing or payments • Handle returns or complaints or replacement of products • Managing and resolve customer complain • Identify and escalating issues to supervisor • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; and escalating unresolved problems • Knows how to identify customer needs and providing solutions • Enable to manage large amount of inbound and outbound calls • Offer additional assistance and do follow up Show less
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Sales Consultant
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Aug 2014 - Sep 2015
• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. • Commitment to hitting targets • Good team player • Strong negotiation skills • Strong customer service skills • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. • Commitment to hitting targets • Good team player • Strong negotiation skills • Strong customer service skills
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Philippine National Oil Company
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Philippines
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Oil and Gas
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1 - 100 Employee
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Administrative Assistant
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Dec 2013 - Mar 2014
Sales & Pier Operations/Admin Department Sales & Pier Operations/Admin Department
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Residencia de Riego Resort
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Philippines
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Hospitality
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Front Desk Receptionist
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Sep 2010 - Oct 2011
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Education
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Kolehiyo ng Lungsod ng Lipa
Bachelor of Science in Business Administration, Marketing management