Abigail Richter
Vacation Consultant at Amtrak Vacations- Claim this Profile
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Bio
Experience
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Amtrak Vacations
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United States
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Travel Arrangements
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1 - 100 Employee
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Vacation Consultant
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مارس 2021 - - الحالي
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Freelance Artist
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أغسطس 2010 - - الحالي
Oil & Acrylic Paintings (specializing in portraits, figures, and landscapes) Oil & Acrylic Paintings (specializing in portraits, figures, and landscapes)
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Specialized Corporate Travel Counselor
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مارس 2018 - أكتوبر 2020
Creates reservations for business travelers accurately and efficiently, aiming to complete the transactions at the point of saleCompletes any service requests and sells related products such as car hire, hotels & transfersAlerts travellers to their company's travel policies to ensure adherenceEnsures customer traveler profiles and details are accurate; builds & maintains booker starsProvides advice on visa, passport and security requirements relating to the destination and confirms the issuing details for each reservation
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Personal Travel Consultant
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مارس 2015 - فبراير 2018
• Assembling detailed itineraries and booking business, leisure, & incentive travel, including international & domestic flights/hotels/car rentals/cruises/tours/transfers• Receiving & researching incoming inquiries via inbound calls utilizing approved scripting while simultaneously maintaining email correspondence with clients • Liaising between airlines, credit card companies, rewards programs, & travel vendors such as Apple/Funjet/Classic/TravelGuard/Bedsonline/ARC Marketplace• Arranged employee incentive trips for companies such as Sanofi & Novartis and prize trips for Missouri Lottery winners
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Certified Trainer
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أبريل 2013 - سبتمبر 2014
-Create and maintain an atmosphere where training is successful.-Execute all training guides to completion and mentor trainees.-Produce trained Associates who know how to do the procedures and can demonstrate theirability to perform tasks associated with their positions, understand the menu, and can deliver excellent quality food, hospitality, sanitation and the promise to guests at an appropriate level of productivity.-Communicate with management about all training activities and supplies needed.
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Assistant Innkeeper
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أغسطس 2012 - ديسمبر 2012
• Assisting with breakfast prep/service: preparing fruit, baking muffins, serving, bus table, cleaning up after breakfast• Housecleaning: cleaning rooms, kitchens and bathrooms; changing beds, washing linens and towels; ironing with iron press; folding and presenting rooms in uniform detailed manner• Checking guests in and out and helping with travel, directions and tourism • Assisting with breakfast prep/service: preparing fruit, baking muffins, serving, bus table, cleaning up after breakfast• Housecleaning: cleaning rooms, kitchens and bathrooms; changing beds, washing linens and towels; ironing with iron press; folding and presenting rooms in uniform detailed manner• Checking guests in and out and helping with travel, directions and tourism
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Crew Trainer
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يونيو 2008 - أغسطس 2011
Learned how to work with a team under pressure which resulted in a promotion to Crew TrainerGained experience working in a fast-paced, quality controlled kitchen Learned customer service and sales skillsVolunteered to make posters and decorations for store which resulted in personal recognition and praise from Regional Business ConsultantOrganized and coordinated activities for crew parties, producing more employee attendance and participation Learned how to work with a team under pressure which resulted in a promotion to Crew TrainerGained experience working in a fast-paced, quality controlled kitchen Learned customer service and sales skillsVolunteered to make posters and decorations for store which resulted in personal recognition and praise from Regional Business ConsultantOrganized and coordinated activities for crew parties, producing more employee attendance and participation
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Education
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Illinois Institute of Art
Bachelor of Science (B.S.), Hospitality Management -
Kaskaskia College
General Studies, 3.9 GPA -
Central Community High School
High School Diploma