Experience

UK Garden Buildings Rugeley Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Marketing Manager

  • Mar 2016 - Present

  Duties & Responsibilities:  Develop strategies and tactics for successful marketing campaigns.  Implementation from ideation to execution.  Experiment with a variety of organic / paid acquisition channels  Content creation, content curation, social media, lead generation and performance analysis  Produce valuable and engaging content for our website, blogs and other online/offline platforms  Design various different marketing literature including hard copy brochures, blogs, websites, pricelist etc.  Website, social media, CRM system maintenance  Prepare, monitor and manage marketing budgets (allocating funds)  Develop and monitor corporate communications  Provide additional marketing support for all our agents across the UK.  Measure and report of performance of marketing campaigns ( suverys , feedback)  Increase our digital and offline business presence (Brand Awareness)  Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics  Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition.  Overseeing branding, advertising, and promotional campaigns Show less



LBG Medical

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Service Administrator

  • Jan 2015 - Mar 2016

   Input, check and process sales orders, deliveries. Provide information to practitioners and patients. Dealing with a very busy emailing/ telephone system.  Process warranty claim, process insurance policies and maintain insurance ledger.  Write business letters, reports or office memos using excel, word an CRM system.  Answer telephone enquirers from customers, attend to visitors and assist other staff in the organisation with their enquirers.  General admin work including filing documents and processing sales order query.  Undertake other duties such as payment functions. This includes handle payments by cash, card or cheques.  Liaise with customers via phone, fax and e-mail, ensuring i provide best possible service  Monitoring outstanding orders and delayed goods.  Maintain/updating records including time sheets and reports.  Manage different sales representative's diary. Processing appointment booking etc.  Keep sales reps informed of updated product information.  Communicate effectively with all internal /external departments including the NHS  Using a variety of software packages, such as Microsoft Word, Outlook, Power point, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases.  Using content management systems to maintain and update records. Show less



Stone Group Ltd

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• System Administrator Technical

  • Aug 2014 - Jan 2015

  • Raising warranty case with customers via phone, and e-mail, ensuring I provide the best possible customer service • Booking engineers for outgoing warranty calls by selecting the right parts that would be required. • Input, check and processing sales orders. • Arrange timely dispatch of sales orders liaising with warehouse, couriers and customers. • Manage outstanding orders, monitoring back orders and delayed goods. • Keep sales managers informed of updated product information. • Communicate effectively with all internal departments, relevant customer or operational issues. Assisting the logistics Manager Show less



University of Hertfordshire

• United Kingdom
• Higher Education
• 700 & Above Employee

• Academic Mentor

  • Sep 2011 - Jun 2014

  • Mentoring students at UH, offering guidance, and assisting students in learning time management and offering support during stressful exam time. • Encouraging students to do well by teaching intensive research, proof reading and providing workshops for students. Teaching specific modules in a creative way. • Mentoring students at UH, offering guidance, and assisting students in learning time management and offering support during stressful exam time. • Encouraging students to do well by teaching intensive research, proof reading and providing workshops for students. Teaching specific modules in a creative way.