Experience

MAX

• Nigeria
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Welfare Officer

  • Aug 2022 - Present



CelebrationCentre

• Call Center Representative

  • Feb 2020 - Sep 2022

  Manage large amount of outbound call in a timely manner. Seize opportunity to upsell products when they arrived. Follow communication "scripts" when handling different topics. Document all call information according to standard operating procedures. Resolving customer's complaints Manage large amount of outbound call in a timely manner. Seize opportunity to upsell products when they arrived. Follow communication "scripts" when handling different topics. Document all call information according to standard operating procedures. Resolving customer's complaints



Access Bank Plc

• Nigeria
• Banking
• 700 & Above Employee

• Transaction officer/ Customer Care Officer

  • Jul 2019 - Jan 2020

  Attending to bulk cash deposit, cash withdrawals, cheque deposit and cheque withdrawal. Responsible for sending mails to other banks in respect of customer's issues( transfer, withdrawal). Confirming account balances to customers. Marketing of the banks product. Ensure quality service to the customers. Handling customer's complaint Attending to bulk cash deposit, cash withdrawals, cheque deposit and cheque withdrawal. Responsible for sending mails to other banks in respect of customer's issues( transfer, withdrawal). Confirming account balances to customers. Marketing of the banks product. Ensure quality service to the customers. Handling customer's complaint



First Foundation Nursery and Primary School

• Nigeria

• Teacher

  • May 2016 - Jun 2019

  Planning and preparing lessons. Encourages student's participation. Researching and developing new teaching materials. Researching and Implementing new teaching methods. Marking student's work and recording performance. Setting assessment and overseeing examinations. Providing learners with one- to- one support. Keeping the classroom neat, organized and orderly to make the classroom conducive for learning. Organizing extra-curricula activities such as quiz, debates etc. Planning and preparing lessons. Encourages student's participation. Researching and developing new teaching materials. Researching and Implementing new teaching methods. Marking student's work and recording performance. Setting assessment and overseeing examinations. Providing learners with one- to- one support. Keeping the classroom neat, organized and orderly to make the classroom conducive for learning. Organizing extra-curricula activities such as quiz, debates etc.