Experience

Curtin University Malaysia

• Malaysia
• Higher Education
• 100 - 200 Employee

• International Student Recruiter

  • May 2023 - Present

  • To assist in answering students’ enquires pertaining to courses, fees, accommodation, etc. • Attend Education Fairs to engage in prospective students first-hand and promote the university. • To assist in scouting potential markets for future ventures. • To assist in answering students’ enquires pertaining to courses, fees, accommodation, etc. • Attend Education Fairs to engage in prospective students first-hand and promote the university. • To assist in scouting potential markets for future ventures.



Lazada

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Senior Customer Service Agent

  • May 2019 - Oct 2019

  • Resolved irate customer complains and/or issues.• Maintained personal customer information confidentiality.• Performed tasks as assigned by superiors in a timely manner.

• Customer Service Agent

  • Feb 2019 - May 2019

  • Attended to customer queries efficiently.•Communicated with customers through call & chat features.• Exhibited polite and well-mannered behaviour at all times.



Mail Boxes Etc. (MBE), Malaysia

• Consumer Services
• 1 - 100 Employee

• Retail Associate

  • Jan 2017 - Dec 2018

  • Carried out services such as printing, laminating, binding etc. • Maintained and organized mailbox rentals records. • Provided courier service assistance. • Carried out services such as printing, laminating, binding etc. • Maintained and organized mailbox rentals records. • Provided courier service assistance.