Experience

Jupiter Pro Parts

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Core Logistic Manager

  • Jul 2016 - Sep 2021

  San Mateo, California, United States



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Customer Experience and Sales Associate

  • Jun 2015 - Jun 2016

  Makati Calling existing Telstra customers, delivering great customer experience. Offer Personalised solutions across the entire range of Telstra products. Engage customers and offer value based solutions.



Amico Data Solutions, Inc

• Inbound/Outbound Sales Associate

  • Aug 2014 - May 2015

  Lucena City



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Finance Associate

  • Jan 2012 - Nov 2013

  Nuvali, Sta Rosa Interact with customers to provide and process information in response to inquiries, billing concerns, and requests about upgrade of products and services; Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; Organize ideas and communicate oral messages appropriate to listeners and situations; Follow up and make scheduled call backs to customers where necessary; Stay current with system information, changes… Show more Interact with customers to provide and process information in response to inquiries, billing concerns, and requests about upgrade of products and services; Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; Organize ideas and communicate oral messages appropriate to listeners and situations; Follow up and make scheduled call backs to customers where necessary; Stay current with system information, changes and updates. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Representative

  • Jan 2011 - Dec 2011

  Lipa, Batangas Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity & email clients; Follow standard processes and procedures;