Experience

Energy Bank Ghana Limited

• Banking
• 1 - 100 Employee

• Customer Service Officer

  • Apr 2014 - Present

   Introducing of self service delivery channels to customers.  Resolving of customer queries.  Responsible for responding to customers inquiries.  Receiving and processing of customer instructions.  Responsible for initiating sales.  Responsible for opening of accounts and performing periodic reviews on accounts.  Introducing of self service delivery channels to customers.  Resolving of customer queries.  Responsible for responding to customers inquiries.  Receiving and processing of customer instructions.  Responsible for initiating sales.  Responsible for opening of accounts and performing periodic reviews on accounts.



Fly 540 Ghana Ltd.

• Accra

• Finance Assistant

  • Jun 2013 - Mar 2014

  o Preparing Bank reconciliation Statements o Processing payments o Calculation of withholding tax o In charge of Petty cash o Preparation of Cash position report o Data Entry o Computation of Flying Allowance o Preparing Bank reconciliation Statements o Processing payments o Calculation of withholding tax o In charge of Petty cash o Preparation of Cash position report o Data Entry o Computation of Flying Allowance



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Teller Customer Service

  • Jun 2008 - Jun 2013