Experience

Bene Aged Care

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Community Care Worker

  • Mar 2021 - Present

• Community Domestic Worker

  • Oct 2020 - Present



MYER

• Australia
• Retail
• 700 & Above Employee

• Online Fulfilment Team Member

  • Oct 2019 - Jan 2020

  Provision of excellent customer service to all customers. Use of RFID technology to pick, pack and send customer purchases quickly and effiently. Flexibility in working on multiple service desks across the store. Provision of excellent customer service to all customers. Use of RFID technology to pick, pack and send customer purchases quickly and effiently. Flexibility in working on multiple service desks across the store.



Department for Education, South Australia

• Australia
• Government Administration
• 700 & Above Employee

• Policy and Project Officer

  • Oct 2016 - Jun 2019

• Program Coordinator, Partnership Performance Review team

  • Jan 2016 - Oct 2016

• A/Manager, Research & Evaluation

  • Jun 2015 - Jan 2016

• Senior Policy and Project Officer

  • Jan 2015 - May 2015

• Senior Policy Advisor

  • Aug 2012 - Jan 2015



Department for Correctional Services

• Australia
• Government Administration
• 200 - 300 Employee

• Project Officer - Prison library development

  • Jul 2010 - Jul 2012

  Key Responsibilities Establish a plan to implement a library management system in all prisonsCo-ordinate the development of each prison library, including training of prisoner librarians and purchasing of new resourcesImplement policies and procedures Establish relationships with outside organisations to support the new service

• Project Officer - Prison Library Development

  • Jul 2010 - Aug 2010

  Assess all 8 prison libraries in SAPresent report with recommendations to Executive Board



City of Tea Tree Gully

• Australia
• Government Administration
• 100 - 200 Employee

• Library Officer

  • Nov 2009 - Jan 2011



City of Prospect

• Australia
• Government Administration
• 1 - 100 Employee

• Volunteer

  • Jul 2008 - Jan 2010

  Key Duties (Prospect Library) Shelving returned items and tidying book shelves Cataloguing children's book collection (Records) Assist with filing of records Input incoming/outgoing records into TRIM (Home & Community Care) Assist with setting up for Community Lunch programme Take money, serve meals and assist elderly residents Key Duties (Prospect Library) Shelving returned items and tidying book shelves Cataloguing children's book collection (Records) Assist with filing of records Input incoming/outgoing records into TRIM (Home & Community Care) Assist with setting up for Community Lunch programme Take money, serve meals and assist elderly residents



Department for Correctional Services

• Key Duties

  • Jul 2008 - Oct 2009

  Assist volunteers in selecting and exchanging book stock around the prison to help raise standards Co-ordinate book donations Re-categorisation of library book stock Assist volunteers in selecting and exchanging book stock around the prison to help raise standards Co-ordinate book donations Re-categorisation of library book stock



Canterbury & Maidstone prisons

• Library Assistant

  • Jan 2007 - Mar 2008

  Key Responsibilities Maintain and strengthen library collection Train and supervise prison library assistants Develop an awareness of reading to both offenders and staff Promote awareness of library facilities throughout the prison Liaise with Education staff to support curriculum Identify and respond appropriately and sensitively to any issues of security Key Achievements Developed and established a Reading Group for offenders & staff Introduced Advice & Guidance information for offenders in the library Increased confidence into prison orderlies, by sharing and incorporating their ideas into library displays and promotions Established and promoted a consistent way of setting reservations, by liaising with public libraries and sharing best practice with prison colleagues Show less



Kent County Council Arts and Libraries

• Library Assistant

  • Feb 1999 - Mar 2008

  Key Responsibilities Develop skills in Lending, Children's and Reference departments Assist library users with general computing enquiries through training Operating as part of a team, but able to use initiative as an individual Maintain and take responsibility for key areas of library stock Generate ideas to increase library profile in community & increase income generation Key Achievements Increased usage of Local Railway stock by creating several 'travelling collections' used widely around the County Co-ordinated group to promote awareness of National Poetry Day, achieved through negotiation with local businesses, buses and the council Increased public awareness of library materials, by using computer & creative skills to create attractive displays Achieved ECDL (European Computer Driving Licence - Microsoft Word/ Excel/Access/Powerpoint/Internet) Achieved a professional qualification via long-distance study Show less

• Library Assistant

  • 2003 - 2008



Kent Institute of Art & Design

• Library Assistant

  • Jul 1998 - Mar 1999

  Key Responsibilities Assist with library enrolment and orientation for all new students Process and maintain existing and new library materials Oversee and maintain small collection of modern fiction Receipt of library journals on database Key Achievements Increased usage of modern fiction collection Key Responsibilities Assist with library enrolment and orientation for all new students Process and maintain existing and new library materials Oversee and maintain small collection of modern fiction Receipt of library journals on database Key Achievements Increased usage of modern fiction collection



Foods/Fashions

• Customer Service Advisor

  • Dec 1990 - Mar 1998

  Key Responsibilities Extend a high level of customer service to all internal and external customers Develop stock knowledge and assist with stocktaking Co-ordinate removal, selling and destruction of outdated foods Key Achievements Achieved NVQ (National Vocational Qualification) in Customer Care Delivered staff training and mentored use of new Stock Management system Key Responsibilities Extend a high level of customer service to all internal and external customers Develop stock knowledge and assist with stocktaking Co-ordinate removal, selling and destruction of outdated foods Key Achievements Achieved NVQ (National Vocational Qualification) in Customer Care Delivered staff training and mentored use of new Stock Management system