Abigail Afro

Client Services Executive/ Consultant at Business Resource Centre Ghana
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Contact Information
us****@****om
(386) 825-5501
Location
Accra, Greater Accra Region, Ghana, GH

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Enam Avemegah

The right person for the job

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Credentials

  • Shane Snow on Storytelling
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Digital Marketing Foundations
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Diploma in Customer Service - Revised 2017
    Alison - Empower Yourself
    Jan, 2022
    - Nov, 2024
  • Business Administration
    University of Professional Studies, Accra
    May, 2017
    - Nov, 2024
  • Understanding customer needs
    Harvard Business School Online

Experience

  • Business Resource Centre Ghana
    • Ghana
    • Business Consulting and Services
    • 1 - 100 Employee
    • Client Services Executive/ Consultant
      • Aug 2020 - Present

      Develops and implements ideas to improve customer service standards and procedures, employing creative ways of solving and resolving clients' complaints promptly thereby, improving client retention. Create, update, and maintain records and databases through ERP and excel systems and also Coordinate training and other special functions. Develops and implements ideas to improve customer service standards and procedures, employing creative ways of solving and resolving clients' complaints promptly thereby, improving client retention. Create, update, and maintain records and databases through ERP and excel systems and also Coordinate training and other special functions.

  • Afrosons Ventures
    • Ghana
    • Sales Executive
      • Oct 2012 - Present

  • Centre for plant medicine research
    • Administrative Assistant
      • Nov 2018 - Apr 2021

    • Executive Administrative Assistant
      • Sep 2017 - Oct 2018

  • Upper Manya Kro Rural Bank Ltd
    • Asesewa-E/R
    • Account Officer
      • Jun 2016 - Aug 2016

Education

  • University of Professional Studies Accra (UPSA)
    Bachelor of Business Administration - BBA, BUSINESS ADMINISTRATION
    2013 - 2017
  • Asesewa Senior High School
    WASSCE, Business
    2008 - 2012

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