Abigael Okorafor

Recovery Agent at Helium Health
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG

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Credentials

  • CCNA
    -

Experience

  • Helium Health
    • Nigeria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Recovery Agent
      • Nov 2022 - Present

      Keep tracking outstanding debts Plan course of action to recover owed money Locate and contact debtors Update account status and database regularly Comply with requirements when legal action is unavoidable Handle customers' questions or complaints Negotiate payoff deadlines and payment plans Build trust with debtors Keep tracking outstanding debts Plan course of action to recover owed money Locate and contact debtors Update account status and database regularly Comply with requirements when legal action is unavoidable Handle customers' questions or complaints Negotiate payoff deadlines and payment plans Build trust with debtors

  • MTN Nigeria
    • Nigeria
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Agent(S&D)
      • Jun 2013 - Jan 2015

       Telemarketing  Contact businesses or private individuals by phone  Describe products and services  Resolving customer complaints  Obtain Customer Information  Telemarketing  Contact businesses or private individuals by phone  Describe products and services  Resolving customer complaints  Obtain Customer Information

  • BIOFORM HEALTH CARE
    • IKEJA-LAGOS
    • Head of Operations
      • Feb 2012 - Jun 2013

       Handling incoming and outgoing calls of the company  Organizing seminars on health matters  Building and maintaining positive working relationship with staff and distributors  Keeping detailed record of contracts  Reaching (if possible exceeding) annual sales target  Regularly attending company meetings, technical data presentation of briefing  Keeping up to date with the latest product supply by the company  Handling incoming and outgoing calls of the company  Organizing seminars on health matters  Building and maintaining positive working relationship with staff and distributors  Keeping detailed record of contracts  Reaching (if possible exceeding) annual sales target  Regularly attending company meetings, technical data presentation of briefing  Keeping up to date with the latest product supply by the company

Education

  • Alison
    Diploma in Care giving
    2022 - 2023
  • Imo State University
    BSc. Computer Science, COMPUTER SCIENCE
    2004 - 2009
  • Ilaje Grammar School, Atijere, Ondo State
    (O’Level WAEC)

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