Solution Support Specialist

• May 2022 - Present

Renewal Specialist

• Dec 2018 - May 2022

• Completing work tickets submitted by client in a timely manner • Compile orders in an organized manner; input relevant information into computers using software and templates • Maintain a record of work activity by updating notes, identify and correct data entry errors by comparing and verifying information. Manage documents and proceed with processing. • Organize, plan, and prioritize workflow. • Completing work tickets submitted by client in a timely manner • Compile orders in an organized manner; input relevant information into computers using software and templates • Maintain a record of work activity by updating notes, identify and correct data entry errors by comparing and verifying information. Manage documents and proceed with processing. • Organize, plan, and prioritize workflow.

Driver Applicant Processor

• Aug 2018 - Nov 2018

• Maintain and update multiple Excel spreadsheets • Verify past employment and communicate with recruiters and applicants quickly and efficiently • Request and acquire motor vehicle record, criminal reports, and PSP reports • Multi-task and prioritize calls, emails, and application update • Maintain and update multiple Excel spreadsheets • Verify past employment and communicate with recruiters and applicants quickly and efficiently • Request and acquire motor vehicle record, criminal reports, and PSP reports • Multi-task and prioritize calls, emails, and application update

General Clerk

• May 2015 - Jul 2018

Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Gathers, compiles, and verifies information and performs data entry. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Gathers, compiles, and verifies information and performs data entry. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function.

Certified Nursing Assistant

• Jul 2013 - May 2015

Showers, Taking vitals, delivering meal trays, transferring, bed baths, changing, assisting with feeding, answering call lights, making beds, and charting activities of daily living(ADLs). Showers, Taking vitals, delivering meal trays, transferring, bed baths, changing, assisting with feeding, answering call lights, making beds, and charting activities of daily living(ADLs).