Abhra Bhattacharya

Senior Operations Manager at S & Ib Security Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN
Languages
  • English Full professional proficiency
  • Hindi -

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Experience

    • India
    • Consumer Services
    • 1 - 100 Employee
    • Senior Operations Manager
      • Feb 2023 - Present

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Hospital Administrator
      • Jan 2022 - Present

    • Hospital Administrator
      • Jan 2022 - Present

    • India
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Senion Executive Admin
      • Feb 2021 - Feb 2022

    • Facilities Services
    • 1 - 100 Employee
    • Senior Operations Manager
      • Aug 2017 - Nov 2021

    • Senior Manager
      • Aug 2017 - Nov 2021

    • Senior Manager, Operations
      • Sep 2017 - Feb 2019

    • Operations Manager - Toll
      • Nov 2013 - Mar 2017

       Ensuring smooth flow of Traffic throughout the Toll-way stretch without any operational hindrances.  Ensuring immediate clearance of Toll-way for smooth flow of Traffic in case of any accident and providing immediate and necessary assistance to the injured victims.  Manpower Management and Controlling disciplined activities and behavior of Organisational staff.  Supervising and Ensuring proper Toll collection processes are followed and Toll is duly collected and submitted.  Monitoring possible leakage of money in Toll Tax collection and confirming that 100% Banking is done,  Making and Maintaining good and healthy relations with local civil bodies like Police, Unions and Government agencies (NHAI) for smooth operations.  Monitoring of Encroachment inside the NHAI property and immediately demolishing any such developments.  Providing prompt, accurate, and courteous service to customers, seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints.  Analysing Profit and Loss in Business turnover, Rise or Fall in Traffic in comparison to last month / same month of previous year and also analysis on yearly basis.  Forecasting on future increase/decrease of Revenue as per Traffic trends.  Knowledge of MIS and preparation of Daily reports for onward submission to higher authorities.  Execution of Traffic Surveys to gain a first- hand knowledge of increase / decrease in various Class of Traffic and also possible leakages in Traffic through other NHAI corridors. Show less

    • Community Liaison Officer
      • Jul 2013 - Nov 2013

       Manpower Liaison, Monitoring, Planning, Controlling & Deputing a more than 100 member team to different locations all over the Eastern Region of India.  Liaison with Management, Civil Organisations (BHEL, HAL, etc) to resolve critical issues which require Departmental Intervention.  Providing services, directly or indirectly, to Company and its affiliates and their employees, contractors and clients.  Manpower Liaison, Monitoring, Planning, Controlling & Deputing a more than 100 member team to different locations all over the Eastern Region of India.  Liaison with Management, Civil Organisations (BHEL, HAL, etc) to resolve critical issues which require Departmental Intervention.  Providing services, directly or indirectly, to Company and its affiliates and their employees, contractors and clients.

  • Gorkha Securitas
    • Kolkata, West Bengal
    • Manager Operations
      • May 2012 - Feb 2013

       Manpower Management, Monitoring, Planning, Controlling & Handling a more than 1200 security member team to carry out effectively organisational objectives.  Liaison with Management to resolve day to day critical issues which requires Departmental Intervention.  Manpower Recruitment..  Manpower Management, Monitoring, Planning, Controlling & Handling a more than 1200 security member team to carry out effectively organisational objectives.  Liaison with Management to resolve day to day critical issues which requires Departmental Intervention.  Manpower Recruitment..

    • Manager Service
      • Aug 2011 - Dec 2011

       Manpower Management, Leading and Monitoring a more than 25 member team to carry out effectively organisational objectives.  Planning, Controlling & Handling the regular problems of customers and resolving it within specified time.  Liaison with Management to resolve critical issues which requires Departmental Intervention.  Manpower Recruitment.  Manpower Management, Leading and Monitoring a more than 25 member team to carry out effectively organisational objectives.  Planning, Controlling & Handling the regular problems of customers and resolving it within specified time.  Liaison with Management to resolve critical issues which requires Departmental Intervention.  Manpower Recruitment.

    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Junior Manager in Operations & HR
      • Jul 1991 - Jul 2011

       Supervising, Planning and Re-viewing all types of technical activities.  Leading, Controlling and Monitoring a more than 100 member team to carry out effectively organisational objectives within specified time.  Analyzing technical related problems and involving juniors to carry out rectification in an efficient way within the stipulated time.  Conducting regular classes to enhance the practical knowledge of my junior staff.  Inventory Management.  Realisation of Annual Assessment Report. Show less

Education

  • Indian School of Business
    Master of Business Administration (M.B.A.), Opeartions Management & Supply Chain Management
    2010 - 2011
  • WBHSCE
    Bachelor’s Degree, History, Pol Science, Education, English
    1996 - 1997
  • S.T Xavier's School, Durgapur, West Bengal
    Class X, Science, Maths
    1979 - 1988

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