Director

• Jan 2021 - Present

Head Of Business Development

• Nov 2018 - Nov 2019

PaisaWapas specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition- Sales & Business Development- Long term Business Strategy- Brand Relationships- GTM and Marketing- Strategic Alliances- Product collaboration- Operations and customer experience- Service innovation- Leadership & Team development PaisaWapas specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition- Sales & Business Development- Long term Business Strategy- Brand Relationships- GTM and Marketing- Strategic Alliances- Product collaboration- Operations and customer experience- Service innovation- Leadership & Team development

Inside Sales Team Lead

• May 2016 - Nov 2018

->Head Customer Acquisition and Key Accounts->Conversion of leads received through various marketing channels->Preparing short-term and long-term sales plan towards reaching the assigned goals->Consistently achieve revenue targets in line with team/organizational objectives->Proactively identifying cross-selling/up-selling opportunities with the existing clients->Identifying references through the existing customer base to increase the sales pipeline->Customer Relationship Management: Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback->Delivers and customizes client presentations on products & Services.Strategize revenue generation and deeper penetration into the account base.->Responsible for sales and deployment of Enterprise Xoxoday products like Enterprise portals for Employee, Channel and Consumer R&R and Loyalty.->Ensure effective bridging between internal teams to leverage the maximum reach and sales.->Inform and educate customers about product roadmaps.->Manage the inside sales team of around 5-8 sales executives and account managers->Suggest and implement improvements in the sales administration process->Coordinate department projects to meet deadlines->Report on sales metrics - sales target vs achieved, meetings, calls, emails and suggest improvements->Prepare monthly, quarterly and annual sales forecasts->Research and discover methods to increase customer engagement->Ensure sales, finance and legal policies and procedures are met

Senior Sales Consultant- Solar industry India Ltd

• Aug 2015 - Jul 2016

"India's Largest Manufacturer of Industrial Explosives and Initiating Systems."Product: ERP Implementation for Explosive Unit (Agile methodology) • I was the primary point of contact for both internal and external stakeholders during all phases of the implementation project to achieve defined success.• Direct interaction with Managing director • Manage the implementation team and all aspects of the project driving to a consolidated view point on process design and flow of the system. Holds teams accountable to ensure deadlines are promptly met.• Manage multiple consultants, projects, and clients at the same time• Facilitate project meetings and provide timely status updates• Provide project management and oversight to client implementations• Experience leading detailed requirements and specification activities• Elicit requirements via interviews, document analysis, workshops, surveys, business process reviews, use cases, scenarios, business analysis, tasks, and workflow analysis• Notify management of any issues or target-date dependencies• Discern user requests from the client’s underlying, true business-function needs• Analyze and evaluate information collected from multiple sources, resolve conflicts, and interpret and synthesize high-level information into details for general understanding• Develop documented business requirements, functional requirements/specifications, interface requirements, data conversion requirements, implementation requirements, use cases, and design documentation

Business Analyst

• Jul 2012 - Jul 2015

Business Analyst1. Interact with the Management, QA Analyst, Database Architect and Technical teams to gain a clear understanding of existing system’s functionalities and processes. Conduct and facilitate JAD sessions to gather business requirements. 2. Perform gap analysis to verify the compatibility of new requirements with the existing functionalities.3. Extensively study the existing system, and determine alternate and effective solutions to meet the requirements.4. Develop process flows, activity diagrams, and use cases to depict the business processes.5. Lead the design sessions and develop a user friendly and easy to use User Interface.6. Migrate and redesign the existing security module for integration with the centralized security module.7. Document the System Requirements Specification and the Interface Design Specification documents.8. Successfully communicate the requirements and the design to offshore team and constantly interact with the development team to ensure requirements were incorporated into the design. Accomplishments• Alliances 200+ National and International Project of Website Development and Software development.• Developed organizational change management strategies. Example Company was working with only National client and we reach to the international client and agencies.